Agile Scrum Master / Project Manager

About the position

We are seeking an experienced Agile Scrum Master / Project Manager to join our growing Data & Tech Team. In this role, you will facilitate Agile ceremonies, manage project timelines and deliverables, and act as a facilitator for one or more cross-functional development teams. You will remove blockers, support teams on Agile/ Scrum best practices, and partner closely with Product, Engineering, and business stakeholders to ensure work is delivered predictably, transparently, and at a high standard of quality. This role is ideal for someone who thrives on bringing structure to ambiguity, is passionate about continuous improvement, and takes pride in helping teams work at their best while keeping projects on track, on budget, and aligned with company goals.

Responsibilities

  • Facilitate all core Scrum ceremonies — sprint planning, stand-ups, sprint reviews, and retrospectives — ensuring they are focused, timely , and productive.
  • Own end-to-end project planning and execution, including scope definition, timeline management, team member allocation, and risk tracking across one or more concurrent initiatives.
  • Serve as a facilitator and agile advocate to product teams, promoting Agile/Scrum principles, self-organization, and continuous improvement.
  • Identify , track, and proactively remove impediments and blockers that affect team velocity or delivery timelines.
  • Maintain and refine the product backlog in partnership with Product Owners, and cross-department representatives, ensuring user stories are well-defined, estimated, and prioritized.
  • Track and report on sprint and project metrics (velocity, burndown/burnup, cycle time, throughput) to provide visibility into progress and identify trends.
  • Collaborate with Product & Engineering leads to align on scope, dependencies, and delivery timelines across teams.
  • Manage project communications, including status updates, executive summaries, and stakeholder briefings, tailoring communication style to technical and non-technical audiences.
  • Facilitate cross-team dependency management and coordination for multi-team or multi-quarter initiatives.
  • Lead post-incident and post-project retrospectives; produce clear reports on lessons learned, risks, and process improvement opportunities for leadership.
  • Maintain thorough documentation of project plans, sprint artifacts, logs, and process guidelines.
  • Champion a culture of continuous improvement, psychological safety, and accountability within teams.

Requirements

  • Bachelor's Degree in Business, Computer Science, Information Systems, or a related field.
  • 5+ years of professional experience as a Scrum Master, Agile Coach, or Project Manager, ideally within a software/technology/fintech environment.
  • Demonstrated expertise facilitating Agile ceremonies and applying Scrum, Kanban, or hybrid Agile frameworks.
  • Strong experience with project and Agile management tooling (e.g., Jira, Confluence or equivalent).
  • Hands-on experience managing project scope, schedule, budget, and risk for cross-functional initiatives.
  • Proficiency developing and tracking key Agile metrics (velocity, burndown, cycle time) and translating them into actionable insights.
  • Experience partnering with Product Owners on backlog refinement, story writing, and prioritization.
  • Solid understanding of software development lifecycles and how Agile practices intersect with release and deployment planning.
  • Familiarity with change management and stakeholder communication practices for both technical and non-technical audiences.
  • Strong facilitation, conflict-resolution, and coaching skills, with the ability to influence without direct authority.
  • Excellent written and verbal communication skills and ability to translate project risk and status for leadership stakeholders.
  • Build reporting and dashboarding practices (status reports, burndown charts , G ant t charts , roadmaps ) to keep stakeholders informed and drive accountability.

Nice-to-haves

  • Certified Scrum Master (CSM), Professional Scrum Master (PSM), or PMI Agile Certified Practitioner (PMI-ACP) certification.
  • Project Management Professional (PMP) certification.
  • Experience scaling Agile practices across multiple teams (e.g., SAFe, LeSS, or Scrum of Scrums).
  • Familiarity with software engineering concepts, CI/CD pipelines, and cloud environments sufficient to engage credibly with engineering teams.
  • Experience managing programs with regulatory, security, or compliance dependencies.
  • Exposure to portfolio and roadmap planning tools
  • Experience running distributed or hybrid teams across multiple time zones.
  • Background in change management or organizational transformation initiatives.

Benefits

  • 401(K) matched up to 7%
  • Flexible Time Off
  • 12 Paid Holidays
  • Medical/Dental/Vision/Wellness benefits
  • Monthly Team Events
  • Modern Work/Collaboration Spaces
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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