Amazon and Marketplace Specialist (In-Office or Remote)

September 24, 2026

About the position

This role is for an Ecommerce Marketplace Specialist who has a strong understanding of Amazon Seller Central, including listings, keywords, ads, and account health. The ideal candidate will have a disciplined approach to execution that drives marketplace growth. The company emphasizes supporting employees, allowing them to improve without burnout, and working on real brands with a team that respects the craft of marketplace work.

Responsibilities

Own listings, cases, and data with precision.
Manage real ASINs and make live listing updates.
Update titles, bullets, backend attributes, A+ content, and images.
Utilize checklists, SOPs, and clean processes for operations.
Organize case logs, name files properly, and meet deadlines without reminders.
Spot and fix inconsistencies before they escalate.
Navigate Amazon Seller Central to find listing quality reports, suppression alerts, account health notifications, and case history.
Open and manage cases end-to-end, providing necessary documentation and escalating strategically.
Use tools like Helium 10 (or similar) to research and track keywords, update listings, and monitor changes in rank and traffic.
Understand how Amazon ads (Sponsored Products, Sponsored Brands, and Amazon DSP) fit into the marketplace ecosystem.
Export and organize campaign data accurately.
Recognize underperforming keywords, ASINs, audiences, placements, or campaigns.
Ensure data accuracy in spreadsheets and reports.
Collaborate with Marketplace, Marketing, Creative, and agency partners.
Communicate clearly, ask smart questions, and escalate blockers early.
Take feedback without defensiveness and adjust quickly.
Stay organized and track moving pieces under pressure with tight timelines.

Requirements

Proof of ability to execute on Amazon listings, cases, and data with precision.
Experience managing real ASINs and making live listing updates.
Comfortable updating titles, bullets, backend attributes, A+ content, and images.
Reputation for double-checking work and ensuring accuracy.
Systems-first operations mindset, working from checklists and SOPs.
Organized case logs, properly named files, and meeting deadlines without reminders.
Ability to spot inconsistencies early and fix them.
Real fluency in Amazon Seller Central, including knowledge of where to find specific reports and notifications.
Comfortable opening and managing cases end-to-end.
Experience with SEO, keywords, and listing performance optimization.
Experience using tools like Helium 10 (or similar) for keyword research and tracking.
Understanding of how Amazon ads fit into the ecosystem and contribute across the funnel.
Ability to export and organize campaign data accurately.
Ability to recognize underperforming ad elements.
Adherence to existing ad structures and naming conventions.
Data accuracy taken personally, with attention to detail in spreadsheets and reports.
Ability to work well with others (Marketplace, Marketing, Creative, agency partners).
Clear communication skills.
Ability to escalate blockers early.
Ability to take feedback without defensiveness and adjust quickly.
Detail-oriented under pressure.
Humble: putting team and others' needs ahead of own.
Hungry to learn more.
People smart: a great teammate.

Nice-to-haves

Experience with Walmart Seller Center or other marketplaces.
Exposure to regulated or health-related categories.
Experience supporting international marketplaces.

Benefits

Generous healthcare package
Monthly team events and activities
Flexible Stat Holidays with the option to bank days for later use
Above-market pay for the right person

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