Call Center Support Team Member

October 13, 2026

Overview:

The Six Flags Entertainment Corporation National Support Center is the go-to resource for our guests. The purpose of this position is to provide fast, friendly, out-going service to members at all Six Flags properties. Support Center Representatives will engage with guests from all across the country!

Availability:

8am-5pm and 11am-8pm shifts.
Full week schedule available, weekends required.
Tuesdays & Wednesdays off or Wednesdays & Thursdays off.

Position Type: Seasonal

Hourly Rate: $15/hour

Responsibilities:

Communicating with guests via phone, chat, and email to answer questions regarding park policies and procedures.
Resolving guest complaints and concerns in a friendly and professional manner
Ensuring a safe, and professional work environment is consistently maintained
Keeping Support Center facilities clean and in working order, including restrooms

Qualifications:

Proficiency in computer skills in Microsoft Office and Windows OS are required
Basic to intermediate Salesforce's experience
Ability to communication via phone, chat and email to resolve concerns
Strong work ethic, attention to detail, and a commitment to safety
Ability to interact in a professional and positive manner
Problem-solving skills
Excellent written and verbal communication skills
Sense of urgency and fun
Friendly, outgoing personality, and ability to address guest concerns with empathy
Ability to read, speak, write, and understand the English language

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