Cardiac Device Specialist - Evenings

Position Title: Cardiac Device Specialist I, Evening Shift

Location: 100% Remote (U.S. – candidates must reside in the contiguous United States)  Shift: This role is for afternoon/evening coverage, with shifts starting after 12:00 PM, noon EST.

About The Role 

As a Cardiac Device Specialist at PaceMate, you'll join a team of experienced professionals dedicated to improving outcomes for patients with cardiac implantable electronic devices (CIEDs). Working remotely, you'll use your expertise in cardiac electrophysiology and device management to analyze remote transmission data and diagnostics, interpret complex arrhythmias, and provide the accurate clinical documentation that providers rely on to guide patient care.  

This role requires deep technical knowledge—you'll assess device function across multiple manufacturers, recognize abnormalities and arrhythmias, and recommend strategies to address issues. If you're passionate about applying your CIED expertise in a patient-centered environment that values compassion, integrity, and excellence, we'd like to hear from you. 

What You’ll Do 

  • Remotely monitor patients with CIEDs using PaceMate's proprietary software  

  • Analyze and interpret ECG/EGM data and device diagnostics, identifying abnormal device function and complex arrhythmias  

  • Document findings accurately and professionally, communicating with providers as needed according to PaceMate's best practice standards  

  • Work independently to manage your daily workflow while collaborating closely with teammates and clinical leadership to ensure efficient, accurate, and timely interpretations  

  • Maintain strict confidentiality and adhere to all HIPAA and PHI protocols  

  • Contribute to our patient-centered care philosophy—at PaceMate, every teammate is a caregiver whose role is to meet the needs of the patient 

What We’re Looking For 

  • Minimum two years of recent cardiac device management experience, OR successful completion of a formal cardiac rhythm management program 

  • Hands-on experience interrogating and interpreting device diagnostics for at least three of the four major manufacturers: Medtronic, Abbott, Boston Scientific, and Biotronik 

  • Proficiency in ECG/EGM interpretation, including complex arrhythmia recognition 

  • Moderate to advanced technical skills 

  • Dedicated home workspace free from distractions, with reliable internet connectivity and the ability to work independently while engaging actively with your team throughout the day 

  • Ability to pass PaceMate's candidate technical assessment during the interview process 

Nice-to-Haves 

  • Bachelor's or associate degree in a related field (nursing, cardiovascular technology, biomedical engineering, or similar) not required but strongly preferred 

  • IBHRE Certification (CCDS, CEPS, CDRMS) not required nut strongly preferred; CCT or CRAT a plus 

  • Industry experience with cardiac rhythm management 

  • Proficiency with collaboration tools including Microsoft Office Suite, Teams, and Slack 

Physical Requirements 

  • While performing the duties of this job, the employee is consistently required to remain in a stationary position, constantly operate a computer or other office equipment, and frequently communicate with customers and employees. 

  • Must be able to exchange accurate information, with the ability to effectively utilize voice over internet protocol; and repetitive motions using fingers and forearms in data entry. 

  • You must reside within the geography of the territory. 

  • You must only work from within the contiguous Unites States. 

  • If working from, residing at a location other than your legal address that PaceMate has on file, employee must inform IT and get approval to do so. 

  • Whenever Confidential information is carried by a Pace Mate worker into a foreign country; the information is either stored in some inaccessible form, such as an encrypted external storage media, or always remain in the worker's possession. 

  • PaceMate's workers shall not take Secret Pace Mate information into another country unless the permission has been obtained from Physical Security management. 

Why Join PaceMate® 

Benefits: Full-time employees receive a comprehensive benefits package including health, dental, and vision insurance; HSA and FSA options; short- and long-term disability; AD&D coverage; 401(k) retirement savings; paid time off; and additional voluntary benefits including legal insurance, critical illness, hospital indemnity, and accident coverage. We also offer an employee assistance program, financial wellness resources, and discount programs. 

Compensation: On top of a Robust Benefit Package, we are targeting a compensation range of $34.61 - 44.23 per hour, depending on education, experience, and certifications. This evening shift will also be eligible for an additional $4.00 per hour for certain hours worked, our generous shift differential. 

Equal Opportunity Employer: We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified, to perform the essential functions.    

About PaceMate®

PaceMate® is a patient-centered, tech-enabled cardiac device monitoring platform serving integrated delivery networks and academic health systems nationwide. Vendor-neutral and EMR-agnostic, PaceMate connects every major device manufacturer into a single platform that sits on top of any EHR.

More than 2.3 million patients are managed on the industry’s only research-grade cardiac dataset, validated by 33 peer-reviewed publications, powering AI-driven clinical and operational analytics. A managed patient services model extends clinic capacity and ensures every cardiac device patient is monitored, every time.

Learn more at PaceMate.com

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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