Certified Pharmacy Technician – Remote

Certified Pharmacy Technician – Remote

Department of Veterans Affairs – Meds by Mail Program Position Summary

Euola is seeking Certified Pharmacy Technicians to support the Department of Veterans Affairs (VA) Meds by Mail (MbM) pharmacy program.

In this remote position, Pharmacy Technicians will support prescription processing, prescription data entry, pharmacy call center activities, patient communications, and related pharmacy administrative functions.

Work will be performed remotely using Government-furnished equipment and secure VA connectivity.

Location Requirement

Although this position is remote, applicants must live within 50 miles of one of the following locations:

  • Cheyenne, WY
  • Dublin, GA
  • Chelmsford, MA
  • Hines, IL
  • Lancaster, TX
  • Ladson, SC
  • Shawnee, KS
  • Murfreesboro, TN
  • Tucson, AZ

Essential Duties & Responsibilities

The Certified Pharmacy Technician will:

  • Process prescription orders and perform prescription data entry
  • Review and process external prescriptions
  • Provide pharmacy-related call center triage
  • Perform pharmacy clerical and administrative functions
  • Communicate therapeutic change requests to provider offices
  • Communicate with patients and caregivers regarding medication use within the Pharmacy Technician's authorized scope
  • Accurately enter and maintain information in pharmacy information systems
  • Follow VA policies, procedures, and Standard Operating Procedures (SOPs)
  • Protect patient information and comply with HIPAA, privacy, and information-security requirements
  • Complete required VA orientation, training, and competency assessments
  • Maintain all required certifications and credentials
  • Perform all duties within the scope of Pharmacy Technician certification and applicable law

All prescription entries are verified by a supervising VA pharmacist. Pharmacy Technicians do not make independent clinical decisions.

Minimum Qualifications

Required:

  • Current Pharmacy Technician Certification Board (PTCB) certification OR National Healthcareer Association (NHA) pharmacy technician certification
  • High school diploma or equivalent
  • Ability to read, understand, speak, and write English fluently
  • Strong computer and data-entry skills
  • Ability to navigate pharmacy information systems and accurately complete electronic documentation
  • Ability to successfully complete required VA credentialing and onboarding
  • Ability to successfully complete required background investigation
  • Ability to meet the geographic residency requirement

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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