Conditions Director

November 3, 2026

Job Description:

Lead and scale GoodRx’s conditions subscriptions business end-to-end
Own business performance, including P&L and unit economics
Develop and execute the business strategy and growth roadmap
Partner with Marketing on customer acquisition strategy and execution
Define, test, and optimize pricing, refill cadence, bundles, referral, and loyalty strategies
Improve the telehealth customer funnel using data and customer insights
Develop onboarding, retention, save, win-back, upsell, and cross-sell programs
Lead cross-functional execution across Product, Marketing, Data, Finance, Clinical Operations, and other teams
Use analytics to forecast performance, identify opportunities and risks, and prioritize improvements
Advise senior leadership on subscription business decisions
Monitor competitive and market landscapes and develop recommendations
Integrate condition subscriptions with GoodRx savings, mail order, labs, and content offerings
Operate within healthcare regulatory and compliance requirements and support MLR reviews
Manage relationships with provider groups, pharmacies, labs, and other partners
Strengthen team effectiveness through goals, operating mechanisms, accountability, coaching, and guidance
Influence senior and executive stakeholders and carry decisions through execution

Requirements:

Typically requires 15 years of related experience with a bachelor’s degree; 12 years with a master’s degree; or 8 years with a PhD; or equivalent experience
MBA or another relevant advanced degree preferred
Extensive experience across product, growth, general management, or related disciplines
Deep expertise in subscriptions, recurring revenue, and consumer businesses
Proven experience with significant accountability for a P&L or major business line
Strong financial and analytical acumen
Demonstrated ability to lead complex, cross-functional initiatives at scale
Strong judgment and problem-solving skills
Excellent executive communication, stakeholder management, and influencing skills
Experience scaling a D2C telehealth, healthcare, or subscription business to millions of users and/or $50M+ in annual recurring revenue preferred
Experience operating within HIPAA, MLR, healthcare advertising requirements, and platform policies preferred
Knowledge of applicable state telemedicine requirements and FTC/FDA advertising standards
Compliance with Company safety and security policies and procedures

Benefits:

Annual cash bonuses or commission
Annual equity grants
Medical, dental, and vision insurance
401(k) with a company match
ESPP
Unlimited vacation
13 paid holidays
72 hours of sick leave
Mental wellness programs
Financial wellness programs
Fertility benefits
Generous parental leave
Pet insurance
Supplemental life insurance for you and your dependents
Company-paid short-term and long-term disability
Reasonable accommodations for candidates with disabilities

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