Customer Logistics Coordinator in Anchorage

August 29, 2026

Job DescriptionJob Description

Customer Logistics Coordinator

Carlile Transportation | Anchorage, AK

Deliver Exceptional Service. Support Operations. Keep Freight Moving.

At Carlile, we do more than move freight—we connect businesses and communities across Alaska and North America. Our success is built on delivering exceptional customer service while living our core values of Safety, Integrity, Teamwork, Stewardship, and Excellence.

If you thrive in a fast-paced environment, enjoy solving problems, and like balancing customer interaction with hands-on operational work, we'd love to hear from you.

Compensation

Hourly Pay Range: $20.50 - $30.80 per hour

Compensation is based on several factors, including experience, qualifications, internal equity, and business needs.

Schedule

Monday-Friday
8:30 AM - 5:00 PM
Full-Time Position
No regular weekend work

Position Summary

As a Customer Logistics Coordinator, you will serve as a primary point of contact for customers while supporting daily freight and warehouse operations.

This role combines customer service, logistics coordination, freight handling, shipment processing, and warehouse support to ensure freight is received, processed, and delivered efficiently. You'll assist customers with freight drop-offs and pickups, operate warehouse equipment, process shipments, and work closely with operations teams to deliver an exceptional customer experience.

This is an ideal opportunity for someone who enjoys being both customer-facing and hands-on in a transportation and logistics environment.

Why Join Carlile?

Competitive Pay
Monday-Friday Schedule
Career Growth Opportunities
Comprehensive Benefits Package
Collaborative Team Environment
Stable Transportation and Logistics Industry
Opportunity to work with both customers and operations teams
Safety-First Culture

Key ResponsibilitiesCustomer Service & Shipment Processing

Serve as a primary point of contact for customer inquiries and shipment questions
Process customer freight drop-offs and pickups
Provide shipment status updates and freight information
Deliver a professional and responsive customer experience
Make outbound calls regarding freight pickups, deliveries, or shipment issues
Resolve customer concerns and escalate issues when necessary

Warehouse & Freight Operations

Receive and process inbound freight
Assist with freight staging and movement throughout the terminal
Load freight onto delivery vehicles as needed
Operate forklifts and warehouse equipment safely and efficiently
Inspect freight for damage and ensure proper handling procedures
Follow all company safety policies and procedures

Documentation & Systems

Process shipment information using TruckMate and MyConnect
Complete shipping and receiving documentation
Maintain accurate shipment records and customer information
Assist with freight tracking and inventory documentation
Support daily operational reporting as needed

Minimum Qualifications

1+ year of customer service experience
Experience in warehouse, freight, transportation, logistics, shipping/receiving, or supply chain environments
Strong communication, customer service, and organizational skills
Basic computer proficiency and ability to learn transportation software systems
Forklift experience ; training provided
Ability to safely lift 50-60 pounds
Ability to work independently and collaboratively in a team environment
High school diploma or equivalent
Must be legally authorized to work in the United States

Physical Requirements

Frequent standing, walking, bending, and lifting
Regular operation of forklifts and warehouse equipment
Ability to lift and move 50-60 pounds
Ability to work in a warehouse environment with varying temperatures and conditions

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short-Term and Long-Term
Employee Assistance Program (EAP)
401(k) with Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Tuition Reimbursement
Parental Leave
Additional voluntary benefit options

Apply Today

If you're looking for a career where you can combine customer service, logistics coordination, freight operations, warehouse support, and relationship building, this is an excellent opportunity to join one of Alaska's most trusted transportation companies.

If you enjoy working with customers, supporting freight operations, and being part of a team that keeps Alaska connected, we encourage you to apply today.

Join Carlile and help deliver the service, reliability, and support our customers depend on every day.

Carlile Transportation is an Equal Opportunity Employer, Affirmative Action Employer, and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to , , , , , , , , or protected veteran status. Carlile is a drug-free workplace and participates in E-Verify.

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