Customer Service Agent - French Speaker

October 17, 2026

This a Full Remote job, the offer is available from: Europe, European Union, EMEA, Greece

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Our Athens site runs a busy French service line, and we are looking for people who can keep up its standards. Start date: 19 October 2026.

You will handle everyday requests from start to finish and escalate only when it is genuinely needed. Expect a steady flow of questions about products, orders and accounts.

Your Responsibilities:

Recognise when a case needs escalating and hand it over with complete notes
Explain step-by-step solutions in clear, simple language
Pass recurring issues to your team leader so they can be fixed at source
Suggest improvements that reduce repeat contacts

Requirements:

Fluent French
Good English for internal tools and written documentation
Basic computer skills and confidence with web-based tools
Previous customer-facing experience is an advantage, though not required
Willingness to work the shift pattern set for the team
A quiet workspace and a reliable internet connection for remote work
Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Everyone is welcome to apply, as we focus on skills and motivation. Apply below to get started.

This offer from "Savior Artigos Texteis Lda" has been enriched by Jobgether.com and got a 0% flex score.

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