Expedia Cruises Travel Consultant

Job Summary
Arranges accommodations and other travel services for clients, including planning itineraries.
General Accountabilities
Confers with clients to determine destination, mode of transportation, appropriate travel dates, financial considerations, and accommodations required for travel.
Provides client with area-specific travel information such as points of interest, restaurants and special events.
Communicates international travel procedures such as passport, visa, and inoculation requirements.
Imparts international travel information, such as customs regulations and currency exchange rates.
Advises on weather conditions and necessary attire to bring along.
Researches published and online sources to analyze and evaluate times, routings, fares, car rentals, accommodation ratings, and discount programs. Prepares tentative plans and suitable alternatives, and closes sale by obtaining client approval.
Computes costs of travel, accommodations, requested travel insurance coverage, and package tours.
Uses computerized reservation and ticketing systems to book transportation and hotel reservations, and issue itineraries.
Prints or requests transportation carrier tickets.
Collects deposits and payment for transportation and accommodations from clients.
Confirms all reservations prior to client departure.
Customizes individual travel packages to accommodate special needs.
Designs, arranges, and sells tours and group packages.
Sells promotional travel incentives offered by various travel carriers.
*The company reserves the right to add or change duties at any time.
Job Qualifications
Education: Associate's degree
Experience: 1-2 years of related experience
Skills
Excellent verbal and written communication Active listening
Service orientation
Social perceptiveness
Coordination

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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