Fire Alarm Service Technician

Essential Duties & Responsibilities:

  • Perform maintenance and service of fire alarm systems independently.

  • Diagnose and troubleshoot system issues and implement corrective actions.

  • Complete standard service calls without direct supervision.

  • Interpret system drawings, specifications, and technical manuals.

  • Use hand tools and testing equipment to perform required tasks.

  • Ensure all work complies with applicable codes, standards, and company policies.

  • Accurately complete service reports, documentation, and inspection records.

  • Communicate effectively with customers, team members, and supervisors.

  • Identify potential system deficiencies and recommend corrective actions.

  • Maintain a clean and safe work environment on job sites.

  • Provide guidance and support to entry-level technicians as needed.

  • Travel to job sites as required.

  • Perform work in commercial, industrial, and construction environments.

  • Performs other duties as assigned by management.

  • Must be willing to perform maintenance, inspections and some small retrofits and installation of fire alarms.


Education/Qualifications:

  • High school diploma or equivalent required.

  • Minimum of 3+ years of experience in the fire and life safety industry as a technician.

  • NICET Level I or above preferred.

  • Strong understanding of fire alarm systems, components, and troubleshooting methods.

  • Experience with security systems and access control is a plus.

  • Experience with BDA systems are a plus.

  • Ability to work independently and manage assigned tasks.

  • Strong problem-solving and organizational skills.

  • Must be willing to be in a on-call rotation.

  • Must be available for some out of town work related jobs is required.

  • If Driving Role: Must have a clean driving record and active driver’s license.


Other Duties:

  • Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

  • Performs other duties as assigned by management.


Physical Requirements:

  • Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.

  • Ability to lift 50+ pounds.

  • Exposure to varying conditions including heights, confined spaces, and active job sites.

  • Ability to stand, walk, bend, kneel, and reach for extended periods.

  • Work performed in commercial, industrial, and construction environments.

Pay:

  • $28+ per hour depending on certifications and experience.

  • Weekly pay.

  • Company take home vehicle.

Essential Duties & Responsibilities:

  • Perform maintenance and service of fire alarm systems independently.

  • Diagnose and troubleshoot system issues and implement corrective actions.

  • Complete standard service calls without direct supervision.

  • Interpret system drawings, specifications, and technical manuals.

  • Use hand tools and testing equipment to perform required tasks.

  • Ensure all work complies with applicable codes, standards, and company policies.

  • Accurately complete service reports, documentation, and inspection records.

  • Communicate effectively with customers, team members, and supervisors.

  • Identify potential system deficiencies and recommend corrective actions.

  • Maintain a clean and safe work environment on job sites.

  • Provide guidance and support to entry-level technicians as needed.

  • Travel to job sites as required.

  • Perform work in commercial, industrial, and construction environments.

  • Performs other duties as assigned by management.

  • Must be willing to perform maintenance, inspections and some small retrofits and installation of fire alarms.


Education/Qualifications:

  • High school diploma or equivalent required.

  • Minimum of 3+ years of experience in the fire and life safety industry as a technician.

  • NICET Level I or above preferred.

  • Strong understanding of fire alarm systems, components, and troubleshooting methods.

  • Experience with security systems and access control is a plus.

  • Experience with BDA systems are a plus.

  • Ability to work independently and manage assigned tasks.

  • Strong problem-solving and organizational skills.

  • Must be willing to be in a on-call rotation.

  • Must be available for some out of town work related jobs is required.

  • If Driving Role: Must have a clean driving record and active driver’s license.


Other Duties:

  • Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

  • Performs other duties as assigned by management.


Physical Requirements:

  • Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.

  • Ability to lift 50+ pounds.

  • Exposure to varying conditions including heights, confined spaces, and active job sites.

  • Ability to stand, walk, bend, kneel, and reach for extended periods.

  • Work performed in commercial, industrial, and construction environments.

Pay:

  • $28+ per hour depending on certifications and experience.

  • Weekly pay.

  • Company take home vehicle.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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