Role Description

We are recruiting for a Prior Authorization Specialist to join our team. In this role, you will be providing expertise in the area of prior authorization and will be responsible for implementing the Inspire Prior Authorization Program in the United States. You will be working with the Territory Managers and the prior authorization team to ensure all coding and coverage questions are answered correctly and concisely.

Opportunities You Will Have in This Role

• Support Inspire’s Prior Authorization Program, including:
• Entering and managing patient information in database
• Assisting with patient intake and verifying of insurance coverage
• Calling insurances to obtain the status of Prior authorization requests
• Working with patients and sites to pursue authorization success
• Assist in tracking and monitoring progress of prior authorization requests, along with all related appeals through to EMR
• Participate in updating the packet of materials and best practices methods to support the prior authorization and appeals processes, including External Medical Review (EMR) for upper airway stimulation
• Seek continuous process improvement to increase success rates and reduce time to success
• Implement Inspire’s Prior Authorization Program, including:
• Training sites on program requirements
• Entering and managing patient information in database
• Completing prior authorization requests
• Providing guidance to participating sites on all levels of appeals including EMR
• Working directly with the patient to pursue EMR success
• Provide general coding information to physician customers upon request
• Work in conjunction with manager and staff to execute action plans and objectives to support internal/external clients

Quality System Responsibilities

• Document product and therapy related field reports within the prescribed timelines and provide any necessary documents required to complete the investigation
• Provide follow-up reporting as needed
• Complete training requirements and competency confirmations as required for this position within the required timeline
• Comply with applicable quality system procedures/policies and make suggestions for continuous process improvement

Qualifications

• 2+ years of related work experience in reimbursement
• Demonstrated knowledge of reimbursement compliance requirements and maintaining a high level of personal integrity to promote a compliant reimbursement environment
• Ability to read, interpret and appropriately respond to payer requirements relating to prior authorization
• Ability to read, interpret and summarize clinical and cost literature
• Excellent written and oral communication skills
• Proficient in Microsoft Office applications, including Word, PowerPoint, Excel
• High attention to detail and strong team attitude
• Comfortable in a small, dynamic company environment with frequent changes in direction

Preferred

• Bachelor’s degree
• Medical device experience

Benefits

• Multiple health insurance plan options
• Employer contributions to Health Savings Account
• Dental, Vision, Life and Disability benefits
• 401k plan + employer match
• Identity Protection
• Flexible time off
• Tuition Reimbursement
• Employee Assistance program
• Opportunity to participate in the ownership and success of Inspire through equity awards and the Employee Stock Purchase Program