[Hiring] Project Lead, Client Onboarding @Ventra Health, Inc.

September 29, 2026

Role Description

The Project Lead, Client Onboarding at Ventra Health is responsible for managing the end-to-end onboarding of multiple healthcare clients into our coding and billing services. This includes:

Gathering setup data
Leading client and internal meetings to support data interface and billing system setups
Coordinating with vendor partners to ensure a smooth transition to the Client Success and Service Delivery teams post go-live

This role leads cross-functional teams through 1–3 month onboarding projects. The Project Lead brings strong project management skills, a solid understanding of the revenue cycle, and the ability to drive operational improvements that support Ventra Health’s mission of delivering high-quality, efficient RCM coding and billing services.

Qualifications

Bachelor’s Degree
Five (5) years of related project management experience
Effective oral and written communication skills
Experience managing multiple projects

Requirements

Working knowledge of Revenue Cycle Management specific to coding and billing
Working knowledge of project management tools and software
Strong strategic thinking skills
Strong complex project implementation skills
Strong process development skills
Strong word processing, spreadsheet, database, and presentation software skills
Strong management level oral, written, and interpersonal communication skills
Strong presentation development and delivery skills
Strong decision-making skills
Strong time management skills
Strong organizational skills
Ability to independently and successfully apply business process acumen to process improvement projects, with measurable business performance improvement outcomes
Ability to influence, negotiate and lead across internal constituencies regardless of title or authority
Ability to work against a plan, meet deadlines and produce deliverables relative to target dates
Ability to establish trust and credibility at all levels of an organization
Ability to communicate with a variety of stakeholders (both functional peers and those at the executive level) from both internal and external organizations
Ability to effectively work with a diverse set of stakeholders to coordinate project implementations
Ability to take initiative and effectively troubleshoot while focusing on innovative solutions
Ability to exercise sound judgment
Ability to handle highly sensitive and confidential information appropriately
Ability to initiate and maintain professional relationships
Ability to remain flexible and work within a collaborative and fast-paced environment
Ability to communicate with diverse personalities in a tactful, mature, and professional manner

Benefits

Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons
This position is also eligible for a discretionary incentive bonus in accordance with company policies

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