Inside Sales Representative
At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers
Make an Impact at DuPont
At DuPont, we create innovative materials that power industries including aerospace, electronics, semiconductors, and advanced manufacturing. As an Inside Sales Representative within the Vespel® business, you will play a critical role in delivering exceptional customer support and driving commercial excellence.
In this role, you'll serve as the operational backbone of the sales team, managing transactional activities, supporting customers, and enabling our commercial leaders to focus on strategic growth opportunities.
Location: Remote
What You'll Do
Commercial Operations
Manage RFQs, quotes, pricing authorizations, and order-related activities
Maintain accurate information in CRM, ERP, and pricing systems
Ensure commercial documentation is complete and up to date
Customer Support
Serve as a primary contact for customer inquiries related to pricing, lead times, and order status
Coordinate with Supply Chain, Engineering, Quality, Finance, and Customer Service to resolve issues
Support delivery escalations and expedite requests
Sales & Growth Support
Assist Key Account Managers and Business Development Managers with transactional activities
Support pipeline tracking, opportunity follow-up, and commercialization efforts
Route and coordinate inbound leads across distributors and account teams
Compliance & Process Excellence
Manage customer documentation, including NDAs and regulatory forms
Support credit coordination and account maintenance activities
Ensure compliance with DuPont policies, systems, and processes
Minimum Qualifications
2+ years of experience in inside sales, customer service, or commercial operations
Experience supporting quotes, pricing, RFQs, and order management processes
Knowledge of CRM and/or ERP systems such as Salesforce or SAP
Strong communication, organizational, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Preferred Qualifications
Bachelor's degree in Business, Engineering, Supply Chain, or a related field
Experience in aerospace, semiconductor, electronics, industrial, or other technical B2B markets
Knowledge of pricing strategies and commercial processes
Experience supporting opportunity management and sales pipelines
Advanced proficiency with Salesforce, SAP, or similar enterprise systems
Why This Role Matters
In this position, you will:
Improve the speed and accuracy of commercial execution
Enhance the customer experience through responsive support
Enable sales leaders to focus on growth and innovation
Help scale the Vespel® business across global markets
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DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.
DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.
