Manager, Product Design, Growth – Upper Funnel

Job Description:

  • Define user-centered discovery, activation, and monetization experiences across product journeys, upgrade flows, pricing surfaces, and lifecycle touchpoints
  • Work from concept to production, delivering UX, visual design, and prototypes
  • Use behavioral data, funnel metrics, experiment results, and user signals to inform design decisions
  • Design and lead experiments across acquisition, activation, and expansion funnels
  • Establish reusable growth patterns in Mural’s design system
  • Partner with engineers on accurate, high-quality implementation
  • Directly manage one to three designers through 1:1s, goal-setting, feedback, and career support
  • Balance individual-contributor design work with people leadership
  • Mentor designers working on growth-adjacent surfaces
  • Lead workshops and working sessions on pricing, packaging, onboarding, and upgrade opportunities
  • Collaborate with product, research, and data science to define success metrics, shape hypotheses, and interpret outcomes
  • Advocate for user trust as a growth asset
  • Share growth approaches with design peers through critique and collaboration
  • Contribute to design excellence where growth and monetization intersect with core product experiences

Requirements:

  • 5+ years of product design experience working on complex applications, ideally in PLG, SaaS, or self-serve products
  • 8+ years of product design experience, ideally in SaaS, productivity tools, collaboration software, or product-led growth environments
  • Track record of leading growth, monetization, or conversion-focused design work
  • Experience designing in-product discovery, onboarding, sign-up, or activation flows
  • Experience partnering with product and data teams to interpret behavioral insights, experiment results, or funnel metrics
  • Exceptional visual and interaction design craft, including spacing, motion, hierarchy, and clarity
  • Ability to design within systems and understand how decisions cascade across surfaces and journeys
  • Experience mentoring or leading other designers
  • Strong communication skills
  • Comfort working in fast-moving, experiment-driven environments
  • Curiosity and proactive problem solving, including exploring edge cases and anticipating constraints
  • Empathy for first-time users and sensitivity to trust, motivation, and cognitive load
  • Experience with pricing architecture, packaging strategy, or monetization model design is a plus
  • Experience mapping and designing activation journeys is a plus
  • Hands-on experience using AI-assisted tools and vibe coding is a plus
  • Background in organic acquisition or activation funnels at scale is a plus
  • Familiarity with AI-assisted experiences or contextual intelligence in growth flows is a plus
  • Experience working with data science teams on experimentation frameworks or causal inference is a plus
  • Portfolio link required
  • Legal authorization to work in the country of residence required

Benefits:

  • Compensation offered based on location, level, job-related knowledge, skills, and experience
  • Reasonable accommodation for individuals with disabilities during the application/interview process and employment
  • Opportunity to collaborate using Mural daily
  • Opportunity to shape how millions of people collaborate
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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