Treasury group at American Express enables profitable business growth through management of the company’s balance sheet including liquidity, capital distribution, and global money movement strategies. Treasury also plays a key role in identifying, measuring and addressing financial and operational risks. We ensure that the right amount of capital, funding, and liquidity is in the right currency, in the right place, at the right time, with the right controls.
Reporting to the Director, Treasury Funding & FX Controls, the Manager supports Treasury’s Cayman Islands (“CI”) risk and control activities. The role partners with CI Treasury Funding and Foreign Exchange colleagues and enterprise risk teams to execute operational-risk, third-party and process-resiliency activities, embedding accountability and operational discipline across day-to-day processes. The Manager coordinates key risk-management frameworks and provides hands-on Business Continuity Management support and processes, delivering timely analysis, documentation, reporting and follow-through across Treasury and Finance.

Responsibilities
Key accountabilities
Operational risk and control frameworks

• Coordinate Treasury operational-risk execution for the CI Treasury team across all activities, including risk control self-assessments, ensuring timely, complete and consistent deliverables aligned with enterprise standards.
• Support control governance processes by maintaining control descriptions, process documentation, execution evidence and remediation actions if applicable.
• Promote accountability and operational discipline and support consistent application of risk-management expectations across teams and geographies.
• Identify operational-risk considerations in Treasury projects and changes, document impacts and track required control actions.
• Coordinate with Second and Third Lines of Defense to provide information, evidence and status updates supporting regulatory readiness and sustainable control outcomes.

Issues, events and remediation

• Coordinate Treasury issue and Operational Risk Event processes for CI Treasury.
• Support timely identification, documentation, assessment and escalation of control issues and operational risk events.
• Maintain remediation plans, track milestones, review supporting evidence and prepare closure materials for management review.
• Prepare transparent reporting on issue status, dependencies, overdue actions and emerging execution risks.
• Analyze recurring themes and recommend opportunities to strengthen processes, controls and preventive actions.

Third-party risk and resiliency

• Coordinate assigned Third Party Relationship Management activities as relevant across the vendor lifecycle.
• Work with relevant enterprise risk teams to document third-party risks, monitor requirements, escalate gaps and track remediation.
• Execute and coordinate Business Continuity Management (BCM) activities including BIAs, BCP maintenance, testing and resiliency improvements.
• Work with global BCM stakeholders to maintain alignment with enterprise requirements and document practical recovery arrangements.
• Maintain clear ownership records, current documentation and timely tracking of third-party and resiliency gaps.

Risk reporting, governance and partnership

• Prepare and maintain dashboards, key risk indicators and management reporting to support risk awareness, trend identification and informed decision-making as needed.
• Analyze risk information and prepare concise themes, commentary and recommendations.
• Coordinate with CI Treasury colleagues, Enterprise risk, Compliance, Audit and other stakeholders across functions and geographies.
• Provide informal leadership, knowledge sharing and support to colleagues, fostering engagement, accountability and consistent execution.

Qualifications

• Relevant experience in financial services, with preference for experience in Treasury, Operational Risk, Control Management or closely related functions.
• Hands-on experience supporting process or risk control self-assessments, Issue management, Operational Risk Events, third-party risk or business continuity within a regulated environment.
• Ability to collaborate, share knowledge and support colleagues while contributing to a highly effective, inclusive culture.
• Demonstrated project and process-management capability, with the ability to manage multiple workstreams, set priorities and drive timely execution.
• Proven ability to partner across functions and geographies, including with business teams and Risk, Compliance and Audit stakeholders.
• Strong analytical and problem-solving skills, with experience preparing dashboards, metrics and reporting to support risk insight.
• Clear written and verbal communication skills, with the ability to summarize complex risk concepts for management and business stakeholders.
• Bachelor’s degree in Finance, Business, Risk Management or a related field; progress toward FRM or a similar certification is an asset.

Capabilities
Risk mindset

Applies disciplined risk judgment, follows enterprise standards and escalates concerns early.

Analytical thinking

Analyzes control results, issues, operational events and KRIs to produce actionable risk insight.

Execution excellence

Manages multiple risk and governance deliverables while maintaining quality, timeliness and transparent escalation.

Leadership

Creates clarity, supports colleagues and builds ownership through collaboration and influence.

Communication

Communicates operational-risk concepts clearly to technical, business and management audiences.

Change orientation

Identifies risk considerations in change and supports sustainable control and resiliency improvements.

Partnership

Builds productive relationships across Treasury, Finance, enterprise risk and assurance teams.

Resilience

Stays composed and responsive during operational events, testing, remediation and periods of change.

Role scope and working expectations

• Handles confidential risk, control, issue and third-party information in accordance with company policy.
• Provides hands-on execution across operational-risk, third-party and process-resiliency activities under the Director’s strategic direction.
• Partners across functions and geographies and may support meetings, testing or critical events across regional time zones.
• Operates within documented governance, escalation and delegated-authority requirements.
• 7am local start time required.

Where work permit, visa or other immigration authorization is required, American Express may, at its sole discretion and subject to applicable law, decide whether to apply for or sponsor it. In deciding, American Express may consider business needs, the nature of the position and the cost involved.
The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​
KYD 80K – 130K

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries

• Bonus incentives

• Support for financial well-being, including mandatory 5% employee contributions and 5% company matching contributions in retirement plan

• Comprehensive medical and dental benefits

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

• Parental leave, including maternity, adoption and paternity leaves

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities