Medical Assistant - Otolaryngology

**$2,000 SIGN ON BONUS**

Shift Hours:

Monday through Friday, 8:30 Am - 5:00 Pm - No weekends or holidays and no on-call.

Location / Address : 2799 W Grand Blvd, Detroit, MI 48202

GENERAL SUMMARY:

Under direct supervision of the provider and nursing leadership, the Medical Assistant performs a variety of administrative and clinical tasks to assist in the quality and compassionate care provided to patients.

These duties may include but are not limited to the

  • Greeting and escorting of patients to the exam room.
  • Obtaining medical histories.
  • The measurement and recording of vital signs.
  • Preparing patients for an examination/procedure.
  • Assisting the provider during the examination/procedure.

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.


Qualifications

EDUCATION/EXPERIENCE REQUIRED:

  • High school diploma or G.E.D. equivalent.
  • Basic computer knowledge and keyboarding skills preferred.
  • Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred.
  • Ability to problem-solve preferred. Possess effective interpersonal and communication skills preferred.
  • EPIC (Electronic Medical Record) experience preferred.
  • Professionally Recognized Medical Assistant Certification from the American Association of Medical Assistants (AAMA/CMA), American Medical Technologists (RMA), National Health Career Associations Certified Clinical Medical Assistant (CCMA), and National Center for Competency Testing National Certified Medical Assistant (NCMA) preferred.

Additional Requirements:

Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum). OR

Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years. OR

Current Professionally Recognized Medical Assistant Certification with a minimum of five (5) years of experience in clinical medical assisting. OR Licensed Practical Nurse (LPN). OR

Licensed Paramedic/Emergency Medical Technician (EMT) with at least one-year clinical experience in clinical medical setting within the past five (5) years. OR

Military trained medical personnel with at least one-year clinical experience in clinical medical setting within the past five (5) years.

CERTIFICATIONS/LICENSURES REQUIRED:

  • Current BLS-C upon hire or successful completion by end of orientation.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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