PACS Support Analyst - OVERNIGHT - 100% Remote

Job Title: PACS Support Analyst - Overnight - 100% Remote Position Type: 6+ Months Contract / CTH Hourly Rate: $45- $50 / hour W2 ABOUT reputed company / ABOUT THIS ROLE reputed company is currently seeking a PACS Support Analyst to provide remote, overnight support for a portfolio of PACS and 3rd Party Enterprise Imaging applications. Products include reputed company, reputed company, and Nuance PowerScribe We are seeking individuals who come from a clinical background - R.T. (R) is highly preferred. At a minimum, candidates must understand DICOM, Modality Worklists and the clinical aspects of troubleshooting Radiology Workflow issues. RESPONSIBILITIES Work hours will be Overnight Shift: 10pm-8 am, 4 days / week Working in a fully remote capacity to resolve reputed company tickets regarding PACS, Worklists, Dictation, etc. Assisting Radiologists and Rad Techs in resolving issues with Radiology Workflow navigation, PACS and Imaging applications Taking calls and chats from Radiologists and Rad Techs in the field, and helping to resolve issues Providing exceptional customer service and support REQUIRED EXPERIENCE 3-5+ years professional experience in technical support for Radiology Imaging Clinical experience as a Registered Technologist in Radiology - R.T.(R) - highly preferred PACS - reputed company, reputed company Dictation - Nuance PowerScribe or M*reputed company Fluency Strong communication skills and customer service abilities ADDITIONAL INFORMATION . Candidates must be permanently authorized to work for any employer without the need for visa sponsorship now, or in the future. For California Applicants: We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the reputed company' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA). This position is reputed company to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients. Apply To This Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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