Personal Experience Advisor

About the Position
We're actively building out our remote team and are looking for dependable, people-oriented individuals to step into the role of Personal Experience Advisor. In this position, you'll help clients bring their travel plans to life by assisting with organization, keeping timelines on track, and making sure every detail is handled with care from start to finish.

This opportunity is a great fit for someone who enjoys working with people, staying organized, and being part of creating memorable experiences—all while working from home on a flexible schedule. No previous travel background is necessary; training and ongoing support are provided to help you succeed.

What You'll Be Doing

  • Connect with clients to learn about their plans, preferences, and scheduling needs
  • Assist with arranging trip elements such as lodging, transportation, and activities
  • Keep clients updated on progress, confirmations, and next steps
  • Review available options using approved systems and present clear information
  • Respond to questions through email, phone, and digital communication platforms
  • Help manage changes, updates, and follow-up requests
  • Maintain accurate records and keep planning details organized
  • Participate in onboarding and continuous training sessions

What You'll Receive

  • Fully remote work setup
  • Flexible hours to fit your schedule
  • Guided onboarding to help you get started smoothly
  • Ongoing training and skill development
  • Access to travel planning tools and supplier networks
  • Incentive opportunities and travel-related perks
  • Potential for growth within a supportive team

What We're Looking For

  • Strong communication skills and a client-first approach
  • Organized with good attention to detail
  • Ability to work independently and manage multiple tasks
  • Comfortable using basic technology and online tools
  • Reliable internet connection
  • Positive attitude and willingness to learn

Requirements

  • Must be at least 18 years old
  • Must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

Remote

Skills:
Change Management, Communication Skills, Customer Support/Service, Detail Oriented, Multitasking, Onboarding, Organizational Skills, Record Keeping, Travel Planning, Vendor/Supplier Planning, Willing to Travel, Work From Home


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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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