Product Manager, Link - Consumer

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Link team builds the premier consumer network for next-generation commerce, leveraging our base of 300M+ registered consumers to pioneer the future of Identity, Consumer Finance, and AI-driven transactions. While our foundation was built on high-conversion merchant payments and a flexible digital wallet, we are expanding far beyond. We are building the infrastructure for a world where AI agents transact on your behalf, stablecoins go mainstream, and identity dictates how money moves.

We think of Link as the wallet for the internet — and we're building for what's next.

What you’ll do

You will build the Link App experience across web and native — building the wallet product consumers need to feel confident, excited, and inspired by the new ways payments and identity are changing online.

That means being a true champion of the consumer: end-to-end owner of core features, a cross-functional partner to Engineering, Design, and GTM, and an active voice in shaping Link's consumer strategy alongside Link leadership. You'll define, build, and scale new and existing products — informed by consumer insights and data.

We're looking for a technical PM who operates with a high degree of autonomy and drive. You care deeply about craft and impact — the only thing that really matters to you is getting well-built products into users' hands. You're probably already exploring how AI is changing how products get built and what it means for the PM role; you might even have a few half-finished side projects that prove it.

Responsibilities

  • Own the consumer perspective — spend time with users, partner closely with Engineering, GTM, and Operations, and synthesize feedback and market signals into clear product direction
  • Be the voice of the Link consumer, both within the team and across Stripe
  • Define and drive an ambitious roadmap, from expanding core capabilities to leading nascent initiatives through to maturity
  • Establish team pace, clear prioritization, and rigorous execution standards
  • Partner deeply with Engineering, Design, Data Science, Marketing, Sales, and Operations to ship cohesive, frictionless experiences

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

  • 8+ years in a product or technical role, with experience shipping world-class consumer products at scale
  • High taste, design empathy, and sharp judgment — can put yourself in the shoes of consumers and be a steward of crafting great experiences
  • Rigorous with data — comfortable digging into metrics, writing SQL when needed, and thinking from first principles to deliver the right results
  • Desire for continuous product improvement; able to optimize for shipping a portfolio of small, medium, and large releases
  • Ownership mindset — works on whatever it takes to solve problems and delight consumers
  • Strong written and verbal communication, with a talent for distilling user problems into precise, actionable framing
  • Experience managing high-stakes external partnerships — aligning on milestones and executing integrations end-to-end
  • Thrives with a high level of autonomy and responsibility

Preferred qualifications

  • Experience working on consumer financial products
  • Experience building brand new products or working in a startup environment
  • Experience working with GTM teams to bring a new product to market

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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