Ramp Services Agent ($21/h) YVR

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Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things, and Win as a Team, and we are currently seeking dedicated individuals who align with these values to join our team at various locations across the globe.

Job Summary

Ramp agents provide all necessary and required under-wing ground support services as contracted by the customer, including, but not limited to, loading and unloading baggage and cargo, marshaling, water, and lavatory servicing. This role operates within a unionized environment and requires adherence to a collective agreement.

Your activities

  • Marshall aircraft during arrival and departure
  • Unload passenger luggage and air cargo, bulk and containers/pallets, onto carts and dollies
  • Unload wheelchairs and child strollers and deliver them to the designated location
  • Provide special handling of luggage/cargo as required/directed
  • Deliver passenger luggage to the claim area and unload it onto the conveyor system
  • Deliver air cargo to the appropriate recipient
  • Drive and operate ground support equipment, including tow tractors, tow bars, belt loaders, container loaders, baggage tugs, water/lavatory service trucks, aircraft ground power units, aircraft air start units, air stairs, aircraft de-icing units, baggage carts, cargo dollies, and passenger vans. 
  • Collect and load mail, live animals, wheelchairs, and child strollers onto aircraft
  • Service aircraft water and lavatories
  • Inspect ramp areas adjacent to the gate and aircraft for debris and remove/dispose of it when found.
  • Report all equipment malfunctions to the appropriate supervisor/manager
  • Comply with all federal, state, municipal, airport authority, and carrier security requirements
  • Other duties as assigned

 

Your profile

  • Previous ramp experience is a plus
  • Valid driver's license (7N and higher)
  • Restricted Area Identity Card (RAIC) and DA is an assets 
  • Good English communication skills
  • Eligible to work in Canada with a valid and open work permit
  • Must be able to work in inclement weather
  • Flexible to work on various shifts (days, evenings, nights, weekends, and holidays)
  • Excellent Health & Safety Awareness
  • Lift heavy objects that could reach 70 pounds (32 kilograms)

 

What we offer

  • Competitive pay
  • Paid training
  • Group benefits (Insurance, RRSPs, etc.)
  • Free parking
  • Uniform

 

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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