Recruiter, Customer Advocacy and Solutions job at Uber in San Francisco, CA

Title: Recruiter, Customer Advocacy and Solutions Location: San Francisco, California Job Description: About the role and team Recruiting at Uber means finding the right people to move the world. As a Recruiter, you won’t just fill seats; you’ll act as a strategic advisor to senior leaders, helping them build teams that can handle the high-stakes, fast-moving nature of our business. You will navigate a high-volume environment where priorities shift quickly, requiring you to stay resilient and solution-oriented even when the talent market gets tough. This is a role for someone who thrives on ownership and is energized by the "messy" reality of scaling a global platform. You’ll need to balance empathy for the candidate experience with the data-driven discipline required to hit ambitious hiring targets. If you are a curious, grit-driven professional who wants to shape the future of Uber by hiring the people who build it, this is where you’ll grow. What you’ll do Partner with senior stakeholders to lead the end-to-end recruiting process, from defining the hiring strategy to negotiating and closing complex offers. Navigate ambiguity and shifting business needs to build diverse talent pipelines for Finance and Talent Acquisition across North America. Analyze recruitment data—including conversion rates and time-in-stage—to identify bottlenecks and provide actionable insights to hiring managers. Advise hiring teams on effective assessment methods, ensuring we maintain a high talent bar while providing an outstanding candidate experience. Lead strategic projects to innovate our recruitment processes, unblocking hiring hurdles and improving how we attract top-tier talent. Manage a high-volume portfolio of requisitions with urgency and discipline, ensuring every candidate and stakeholder feels supported through the "Uber-speed" of our growth. Basic Qualifications Minimum of 2 years of professional experience in recruitment or a related human resources field. Experience working in a fast-paced environment with high-volume hiring needs. Proven ability to manage the full recruitment lifecycle, from initial sourcing to final offer negotiations. Preferred Qualifications Bachelor’s degree in Business, Human Resources, Communications, or a related field. Experience in Finance or R4R (Recruiting for Recruiters) talent acquisition. Proficiency with ICIMS or other enterprise Applicant Tracking Systems (ATS). Strong data literacy with experience using metrics to influence business decisions and predict hiring outcomes. Demonstrated success in building diverse teams and navigating senior-level stakeholder relationships. For San Francisco, CA-based roles: The base salary range for this role is USD $97,000 per year - USD $108,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. Ready to Ride? This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you. You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits. Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements. Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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