[Remote] Account Manager, Client Services - Channel Partners, OI Product - Remote

August 27, 2026

Note: The job is a remote job and is open to candidates in USA. Optum, a global organization that delivers technology-aided healthcare services, is seeking an Account Manager, Client Services to serve as the strategic business lead for a portfolio of complex healthcare channel partners. The role focuses on executive relationship management, revenue retention and growth, partner satisfaction, operational oversight, and cross-functional coordination across the organization.

Responsibilities

Manage a portfolio of strategic healthcare partner relationships, ensuring partner success, satisfaction, and business growth
Develop and execute revenue retention and growth strategies for assigned partners
Consult with partner leadership to understand business objectives and align Optum solutions to support their goals
Build and maintain relationships across partner organizations, including Director, VP, and C-suite stakeholders
Lead business reviews, strategic planning sessions, and ongoing partner engagement activities
Coordinate cross-functional teams across Product, Sales, Operations, Support, Finance, and IT to deliver a strong partner experience
Serve as the primary escalation point for operational issues impacting partner relationships
Support contract renewals, operational contract changes, onboarding activities, and product adoption efforts
Maintain accurate documentation and reporting within Salesforce and other corporate systems

Skills

5+ years of customer-facing account management or client management experience within the healthcare industry
Experience presenting to and engaging with senior leaders and executives
Proficiency with Microsoft Excel, PowerPoint, Salesforce, and virtual meeting platforms
Demonstrated success managing complex customer or partner relationships
Proven ability to drive revenue retention, growth initiatives, and operational improvements
Proven solid organizational and project management skills with the ability to manage multiple priorities simultaneously
Proven effective problem-solving, analytical, and decision-making capabilities
Proven ability and willingness to travel up to 25% as business needs require
Experience managing channel partnerships, reseller relationships, or strategic healthcare alliances
Experience conducting executive business reviews and strategic account planning
Experience leading contract renewals, growth initiatives, and cross-functional projects
Knowledge of healthcare technology, revenue cycle management, claims processing, or healthcare data exchange solutions
Demonstrated ability to influence outcomes across complex organizations without direct authority
Proven solid commercial acumen with the ability to identify customer needs and align solutions to business outcomes

Benefits

Flexibility to work remotely from anywhere within the U.S.
A comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution

Company Overview

UnitedHealth Group is a medical insurance company that offers health technology, patient checkups, and pharmacy services. It was founded in 1977, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 10001+ employees. Its website is https://www.unitedhealthgroup.com/.

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