REMOTE HR and STAFFING SUPPORT – HOME CARE

SYNERGY HomeCare -

REMOTE HR & STAFFING SUPPORT – HOME CARE

Schedule: Part-Time | Remote

Hours: 6:00 PM–10:00 PM

Additional Coverage: Rotating Weekends & On-Call

Pay: $18–$22 per hour, based on experience

ABOUT THE ROLE

SYNERGY HomeCare is seeking an experienced home-care professional to provide evening HR, staffing, and scheduling support.

This role is ideal for someone who understands the fast-paced nature of home care and can confidently handle caregiver call-outs, open shifts, scheduling changes, and after-hours staffing needs with limited supervision.

Prior home-care agency experience is required.

RESPONSIBILITIES

• Provide evening staffing and scheduling support from 6:00 PM–10:00 PM

• Respond promptly to caregiver call-outs and coverage issues

• Assist with filling open and urgent shifts

• Communicate schedule changes and assignments to caregivers

• Support next-day staffing preparation

• Follow up with caregiver applicants and prospective hires

• Assist with recruitment, onboarding, and HR follow-up

• Respond professionally to caregiver and client calls during assigned hours

• Document staffing changes, calls, incidents, and outstanding matters

• Provide clear handoff notes to the daytime office team

• Participate in rotating weekend and on-call coverage

• Escalate significant client, caregiver, or operational concerns appropriately

QUALIFICATIONS

• Prior home-care agency experience is REQUIRED

• Previous home-care staffing or scheduling experience strongly preferred

• Experience communicating directly with caregivers and clients

• Familiarity with caregiver recruitment and onboarding preferred

• Strong judgment and problem-solving skills

• Excellent written and verbal communication

• Highly responsive and dependable

• Strong sense of urgency and follow-through

• Comfortable independently troubleshooting staffing issues

• Experience with home-care scheduling systems, ATS, or CRM platforms is a plus

• Must have reliable internet and an appropriate remote-work environment

WHO WILL SUCCEED IN THIS ROLE?

We are looking for someone who understands that home-care staffing requires urgency, persistence, and excellent communication.

The right person is dependable, resourceful, calm under pressure, and doesn't simply identify a staffing problem—they actively work toward solving it.

COMPENSATION & SCHEDULE

• $18–$22 per hour, based on experience

• 6:00 PM–10:00 PM evening schedule

• Part-time

• Rotating weekend coverage

• Rotating on-call responsibilities

• Opportunity for additional responsibilities as the organization grows

WHY JOIN SYNERGY HOMECARE?

You'll join a growing home-care organization where your work directly supports caregivers, clients, and families.

This role provides an opportunity to develop additional experience across staffing, scheduling, HR, recruitment, and home-care operations while working remotely.

APPLY TODAY

Apply directly or email your resume to:

cliftonsecaucuscareers@synergyhomecare.com

Subject: Evening HR & Staffing Support

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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