Unlock Your Potential as a Remote HR Coordinator / HR Generalist Are you a seasoned HR professional looking for a flexible and fulfilling career opportunity that allows you to work remotely and make a meaningful impact on small businesses across the US? Do you have a passion for delivering exceptional customer experiences and providing expert HR guidance? If so, we have an exciting opportunity for you to join our team as a Remote HR Coordinator / HR Generalist! At Bambee, we're committed to empowering small businesses with innovative HR solutions, and we're seeking a skilled and dedicated HR professional to support our clients across multiple states and industries. As a Remote HR Coordinator / HR Generalist, you'll have the autonomy to work on your own schedule, providing top-notch HR support and guidance to our clients via email. Key Responsibilities • Provide expert HR support to small businesses across the US, primarily via email, and assist the HR Account Manager assigned to those accounts. • Deliver world-class customer experiences by building strong relationships and offering clear, actionable HR solutions that meet the unique needs of each client. • Advise clients on HR strategies and ensure compliance with labor laws and business practices, staying up-to-date on the latest regulations and best practices. • Resolve complex HR issues, such as employee relations, corrective actions, terminations, and policy development, with professionalism and empathy. • Maintain a high level of service by meeting key performance indicators, contributing to client retention and overall growth. • Educate and train clients and their employees on Bambee's products and services, ensuring they get the most out of our innovative HR solutions. What You Can Expect As a Remote HR Coordinator / HR Generalist with Bambee, you can expect a competitive compensation package that reflects your skills and experience. Our pay structure is designed to reward high-performing individuals who deliver exceptional customer experiences. Here's how it works: • Earn $3.50 per HR request, with an expected completed volume of 50 cases per day, translating to around $46,000 annually at almost full-time. • Your payout will be based on Customer Satisfaction (CSAT) surveys, with higher satisfaction scores leading to higher payouts: • 91%+ CSAT: 120% of payout • 85%-90% CSAT: 100% of payout • 75%-85% CSAT: 75% of payout • Below 75% CSAT: 50% of payout • Flexible schedule: handle HR requests when it fits your schedule, with no minimum hours required – work whenever suits you best. • Comprehensive HR support, training, and access to resources to help you succeed in your role. Essential Qualifications To succeed as a Remote HR Coordinator / HR Generalist with Bambee, you'll need: • 2+ years of HR experience, with a strong understanding of HR disciplines and best practices, particularly in employee relations and labor law compliance. • Experience in customer success or a willingness to develop those skills. • A passion for building strong client relationships and delivering top-notch HR solutions. • Excellent written communication skills, with the ability to write clear, concise emails. • Highly organized, empathetic, and adaptable, with the ability to navigate complex HR issues. Preferred Qualifications While not required, the following qualifications can enhance your success in this role: • Additional experience in HR consulting or a related field. • Knowledge of labor laws and regulations, such as Title VII, FLSA, and FMLA. • Certifications like SHRM-CP or reputed company certifications. Skills and Competencies To excel as a Remote HR Coordinator / HR Generalist, you'll need: • Strong analytical and problem-solving skills. • Excellent communication and interpersonal skills. • Ability to work independently and manage multiple priorities. • Proficiency in HR software and technology, such as HRIS systems. • Strong organizational and time management skills. Career Growth Opportunities At Bambee, we're committed to helping our team members grow and develop in their careers. As a Remote HR Coordinator / HR Generalist, you'll have opportunities to: • Develop your HR expertise and stay up-to-date on the latest best practices. • Build a strong network of professionals across the industry. • Take on additional responsibilities and contribute to the growth and success of our organization. Work Environment and Company Culture As a remote team member, you'll be part Apply tot his job Apply To this Job