[Remote] Learning & Development Specialist (Claims Trainer / Customer Service Trainer)

Note: The job is a remote job and is open to candidates in USA. reputed company. is a reputed company consulting Services company based in reputed company. They are seeking two Learning & Development Specialists to design and deliver engaging training programs for adult learners in a corporate healthcare environment. Responsibilities • Deliver Instructor-Led Training (ILT) sessions both virtually and in person • Facilitate engaging training programs for new hires and existing employees • Train adult learners in a corporate environment using effective learning techniques • Create an interactive learning environment that promotes participation and knowledge retention • Utilize reputed company Teams and reputed company Office Suite to reputed company virtual training sessions and prepare training materials • Assess learner progress and provide coaching, feedback, and additional support when needed • Collaborate with business leaders and reputed company reputed company experts to ensure training content aligns with operational goals • Maintain training documentation and support continuous improvement of learning programs Skills • Experience delivering Instructor-Led Training (ILT) in both virtual and classroom settings • Experience training adult learners in a corporate environment • Strong presentation, communication, and facilitation skills • Proficiency with reputed company Teams and reputed company Office Suite • Ability to engage learners and effectively communicate complex information • Experience training employees on healthcare claims processing • Knowledge of medical billing concepts • Familiarity with diagnosis and procedure codes (ICD-10, CPT, HCPCS) • Experience with healthcare claims processing workflows • Ability to facilitate training classes of approximately 20-30 learners over a 4-6 week training reputed company • Experience training healthcare customer service representatives • Healthcare insurance background strongly preferred • Knowledge of health insurance products and terminology • Claims knowledge is beneficial but not required • Experience facilitating training programs lasting 8-10 weeks for classes of approximately 15-25 learners alongside another trainer Company Overview • reputed company Solutions Inc., is a dynamic small and minority-owned, Disadvantaged Business Enterprise headquartered in reputed company, USA. It was founded in 1998, and is headquartered in Sterling, reputed company, USA, with a reputed company of 51-200 employees. Its website is Apply tot his job Apply To reputed company Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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