[Remote-Position] Costco Wholesale Part-Time Customer Service

Job Highlights:

  • Compensation: a competitive salary
  • Position: Costco Wholesale Part-time Customer Service reputed company Phone/chat Agent
  • Start Date: Immediate openings available
  • Company: Workwarp
  • Location: Remote

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reputed company of position: This position works out of our office in Oklahoma reputed company, Oklahoma. We do not have a work from home reputed company. The reputed company answers telephone calls and responds to member facing chats to reputed company information regarding Costco.com, research member’s online issues, reputed company assistance with website navigation, use problem solving skills, and reputed company for... Costco members in a friendly and efficient manner at the U.S. Member Service Center for an international membership warehouse chain. Tasks and responsibilities: Answer a high volume of incoming phone calls and/or member facing chats Determine member needs and reputed company appropriate solutions, including answering general Costco.com/product questions and researching reputed company situations regarding online orders, tracking, and deliveries Consider and offer compensations as necessary Operate as the reputed company between Costco.com customers, vendors, buying and operations staff Uses multiple computer programs simultaneously on multiple screens while on the phone or responding to chats Uses problem solving and critical thinking skills to reputed company order/product/delivery issues Required skills, abilities, and certifications: Education/Training: High School Diploma or GED preferred Licenses/Certifications: reputed company Member Service Agent Certification after completion of 14-day training course Experience: Previous customer service experience preferred Knowledge/Skills: Customer Service, computer literacy, reputed company business writing, proficiency with typing (Minimum typing speed of 30 wpm) and excellent communications skills required Must be reputed company to work a flexible schedule including weekends and split days off Recommended skills, abilities, and certifications Strong background in customer service including excellent communication skills, reputed company friendly service and excellent follow through. Ability to adapt and work reputed company under pressure in a fast-paced environment Ability to take ownership and solve problems Ability to demonstrate learning and decision making skills Strong time management skills Bilingual capabilities a plus Costco Wholesale Member Service Center provided the following inclusive hiring information: We are an equal opportunity employer and considers reputed company reputed company applicants equally without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, or disability status. • Disability accommodations • Inclusive of minority and disadvantaged reputed company • LGBTQ+ friendly workplace • Age-inclusive • Diversity and inclusion training or programs • reputed company time off Job Type: Part-time Pay: $20.50 - $30.90 per hour Expected hours: 24 – 40 per week Benefits: • 401(k) • 401(k) matching • Dental reputed company • Health reputed company • reputed company time off • reputed company reputed company Shift: • Evening shift People with a criminal record are encouraged to apply Work Location: In person Apply Job!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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