[Remote] Program & Change Management Manager

Note The job is a remote job and is open to candidates in USA. Tata Consultancy Services is seeking a Program & Change Management Manager to support strategic transformation initiatives. The role develops and executes change management plans, stakeholder engagement, communications, training, readiness, adoption, and reinforcement activities while leveraging data and AI-enabled tools to improve change outcomes. Responsibilities Develop and execute change management plans that support business transformation initiatives, including stakeholder engagement, change impacts, readiness activities, communications, training, adoption, and reinforcement Identify and assess impacted stakeholder groups, develop engagement approaches, and support stakeholder alignment throughout the project lifecycle Conduct change impact assessments and translate findings into actionable recommendations and change interventions Support business readiness efforts by gathering feedback, identifying risks and adoption barriers, and partnering with program teams to address gaps Develop and deliver communications approach, plan, and materials across a variety of channels, including presentations, emails, SharePoint sites, newsletters, videos, and leadership messaging Partner with training and business teams to assess learning needs, support training planning, and develop readiness and reinforcement activities that help users successfully adopt new capabilities Collaborate with program leaders, people managers, and key stakeholders to build awareness, understanding, and commitment to program objectives Support change network, champion, and advocate programs to increase engagement and adoption across impacted audiences Monitor stakeholder feedback, readiness indicators, and adoption metrics to identify trends and recommend corrective actions where needed Track and report on key change management activities, deliverables, risks, and adoption outcomes Provide post-launch support through communications, office hours, reinforcement activities, measurement, and continuous improvement efforts Leverage AI-enabled tools and digital solutions to improve the efficiency and effectiveness of communications, training, stakeholder engagement, and change management activities Skills Proven expertise in organizational change principles and application, including at least 7 years of relevant experience; certification is a plus Strong communication and content development skills using multiple formats including but not limited to email, PPT, SharePoint/Wiki, newsletters, video, and infographics Ability to influence and collaborate effectively with stakeholders across multiple functions and levels of the organization Strong organizational skills with the ability to manage multiple priorities in a fast-paced environmen t Flexibility and resourcefulness; resilience in ambiguous situations Experience using data, feedback, and insights to inform change management recommendations and decisions Proficiency with Microsoft 365 tools; experience with Adobe Creative Cloud and AI-enabled productivity tools is desirable Strong visual storytelling skills and the ability to create engaging, audience-focused content; experience with Adobe suite is desirable Certification is a plus Experience with Adobe Creative Cloud and AI-enabled productivity tools is desirable Experience with Adobe suite is desirable Benefits Discretionary Annual Incentive. Comprehensive Medical Coverage Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support Maternal & Parental Leaves. Insurance Options Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth Commuter Benefits & Certification & Training Reimbursement. Time Off Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Company Overview Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting. It is a sub-organization of Tata Group. It was founded in 1968, and is headquartered in Mumbai, Maharashtra, IND, with a workforce of 10001+ employees. Its website is http//www.tcs.com. Company H1B Sponsorship Tata Consultancy Services has a track record of offering H1B sponsorships, with 1844 in 2026, 7880 in 2025, 9690 in 2024, 8537 in 2023, 11159 in 2022, 9813 in 2021, 11984 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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