[Remote] Technical Writer, Mid

Note: The job is a remote job and is open to candidates in USA. Acentra Health provides technology, services, and clinical expertise to support better health outcomes, particularly in the public-sector healthcare industry. The Technical Writer, Mid will create, review, edit, and maintain technical documentation while collaborating with technical and non-technical teams to ensure clarity, consistency, accessibility, and adherence to company and project standards.


Responsibilities

  • Contribute as an individual team member, working under close supervision with clearly defined guidelines
  • Assist in preparing, reviewing, and editing a wide variety of technical documentation throughout the project life cycle, ensuring clarity, accuracy, and adherence to guidelines
  • Support fellow technical writers in gathering and communicating information effectively across functional and technical teams, as needed
  • Adjust writing and editing styles to suit the intended audience and enhance document clarity
  • Champion the consistent application of document standards and design across all deliverables
  • Participate in the creation and maintenance of internal company documentation, as required
  • Assist in managing and maintaining documentation tools and resources to support team efficiency and document accessibility
  • Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules

Skills

  • Bachelor's Degree in English, Technical and Professional Communication, Journalism, or another communication-related field is required
  • 2+ years' experience as a formal, technical, or medical writer is required
  • Ability to write clearly and concisely in formal English
  • Working knowledge of Microsoft Office Suite (particularly Word, Excel, and Visio) and other publishing software is required
  • Strong interpersonal skills to collaborate effectively with a wide range of technical and non-technical staff, accept constructive criticism of drafts, and manage tasks under tight deadlines
  • Must write clearly and concisely in formal English
  • For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education
  • As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree
  • In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree
  • Adaptability/flexibility is critical
  • Education or experience in a software or health care-related field is preferred
  • Demonstrated knowledge of WCAG accessibility standards is beneficial

Benefits

  • Remote within the United States
  • Comprehensive health plans
  • Paid time off
  • Retirement savings
  • Corporate wellness
  • Educational assistance
  • Corporate discounts

Company Overview

  • Acentra Health is a provider of clinical services and technological solutions to government healthcare organizations. It was founded in 1994, and is headquartered in Mclean, Virginia, USA, with a workforce of 1001-5000 employees. Its website is https://acentra.com/.

  • Company H1B Sponsorship

  • Acentra Health has a track record of offering H1B sponsorships, with 12 in 2026, 49 in 2025, 49 in 2024, 16 in 2023. Please note that this does not guarantee sponsorship for this specific role.

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    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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