Under general supervision, organizes, supervises and leads the operation of the team, assuring the continuity and quality of patient care by following appropriate clinic/department protocols and the supervision and evaluation of staff. The RN Clinical Support Supervisor will articulate program status proactively and routinely to internal committees, advising leadership on key strategic initiatives, risks and opportunities related to telephonic nurse triage. Collect, analyze, maintain and report data on the utilization of medical services, department results and resource use.<br/><br/>If you have an OR Registered Nurse License, you will have the flexibility to work remotely* as you take on some tough challenges.<br/><br/><strong>Primary Responsibilities:</strong><br/><br/><ul><li> Supervise and develop team consisting of diverse clinical and related positions and skill sets. Actively works with all members of the department health care team to manage patient care, ensuring quality and safety of nursing care and smooth patient flow within department. Collaborates with leadership and other business functions in enhancements to clinical care model and operational flow. Articulate program status proactively and routinely to internal committees, advising leadership on key strategic initiatives, risks and opportunities related to hospital and readmission rates. Collect, analyze, maintain and report data on the utilization of medical services, department results and resource use </li><li> Provides regular performance feedback and conducts performance appraisals to ensure performance standards are met. Monitors skill development and performance of the staff. Directs the work of staff, including supervision, hiring, and terminations; determine staffing needs, and ensure efficient utilization of staff and resources. Monitors attendance and time off. </li><li> Meets regularly with leadership. Perform other duties including resolving variances, researching and resolving patient complaints with staff </li><li> Develops clinical policy and procedures in conjunction with education and training department. Assists with development of protocols and other related written resource materials appropriate to the needs of the team </li><li> Assists in conducting staff meetings and huddles. Researches and resolves clinical quality issues </li></ul><br/><br/>You9ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.<br/><br/><strong>Required Qualifications:</strong><br/><br/><ul><li> Graduation from an accredited school of nursing </li><li> Active Registered Nurse license in Oregon and if located outside of Oregon, Active Registered Nurse license in state of hire also </li><li> 3+ years of experience in clinical setting </li></ul><br/><br/><strong>Preferred Qualifications:</strong><br/><br/><ul><li> Bachelor9s degree in nursing </li><li> 1+ years of leadership experience </li></ul><br/><br/>*All employees working remotely will be required to adhere to UnitedHealth Group9s Telecommuter Policy<br/><br/>Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you9ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.