Senior Domain Architect – Data Management
Job Description:
- Collaborate with customers to understand business needs, data requirements, and desired outcomes with Workiva solutions
- Partner with pre-sales to transition from sales to implementation services and beyond
- Engage Solution Architects and Customer Success teams throughout onboarding and implementation
- Analyze customer needs and recommend optimal use of Workiva’s Data Management Suite
- Define tasks, contribute to project plans, and monitor consulting delivery progress
- Review and establish data integration workflows between customer systems and Workiva
- Develop data queries and reporting solutions, and mentor stakeholders on leading practices
- Conduct knowledge-sharing sessions for customer and partner application owners
- Create and review documentation for deployed solutions, configurations, and best practices
- Share customer and partner insights with Product Development and Product Management
- Drive product adoption, customer satisfaction, and overall customer health
- Define expected outcomes and demonstrate value realized by customers and partners
- Document data management features and functionalities
- Monitor customer and partner environments and stay informed about the Workiva product roadmap
Requirements:
- Bachelor’s Degree in a technical field, preferably Computer Science, Computer Engineering, Information Technology, or similar
- 6+ years of related career experience in customer-facing roles
- Bilingual in Spanish at Native/Executive level
- Experience with Python for scripting and automation
- Experience integrating or managing SaaS applications and enterprise systems
- Expertise with complex, regulated data structures and scalable software-driven workflows
- Experience with ERP, EPM, and enterprise data/analytics platforms
- Foundational knowledge of cloud platforms and modern data architectures
- Experience with Informatica, SSIS, Boomi, MuleSoft, or Workato
- Strong understanding of REST and SOAP APIs, JSON/XML, and hands-on API execution through scripting
- Knowledge of data engineering, data warehousing, ETL, and SQL query development
- Strong problem-solving and technical diagnostic skills
- Ability to manage priorities independently
- Excellent written and verbal communication, including executive-level presentations
- Ability to build credibility, influence stakeholders, and drive cross-functional alignment
- Commitment to customer success and long-term value creation
- 15% travel for internal meetings
- Reliable internet access when working remotely outside a Workiva office
Benefits:
- A discretionary bonus typically paid annually
- Restricted Stock Units granted at time of hire
- 401(k) match
- Comprehensive employee benefits package
- Remote work from any location within the employee’s country of employment
- Reasonable accommodations for applicants with disabilities