SNAP EBT Planning Consultant

Key Responsibilities:

  • Review, update, and prepare the SNAP EBT Services RFP in accordance with federal regulations, USDA/FNS requirements, Quest operating rules, and applicable industry standards.
  • Develop RFP evaluation plans, technical and cost evaluation criteria, pricing structures, scoring guidelines, and evaluation-team training materials.
  • Prepare and submit Implementation Advanced Planning Documents (IAPDs) and updates (IAPDUs) for USDA/FNS approval in accordance with FNS Handbook 901.
  • Develop project timelines, milestones, resource plans, budgets, security plans, and implementation documentation.
  • Coordinate with USDA/FNS, state stakeholders, and EBT processors throughout procurement and implementation.
  • Develop and manage comprehensive test plans, test cases, test scripts, test schedules, and acceptance procedures.
  • Lead system testing, including unit, integration, performance, end-to-end, user acceptance, regression, fail-safe, and System Acceptance Testing (SAT).
  • Train state personnel on evaluation tools and acceptance testing procedures.
  • Define Go/No-Go criteria and contingency plans, including rollback procedures to the legacy system when necessary.
  • Prepare and submit testing documentation and written evaluation results to USDA/FNS for review and approval.

Key Skills and Experience:

  • Experience with SNAP EBT, government benefits systems, or EBT procurement and implementation projects.
  • Strong knowledge of USDA/FNS regulations, federal compliance requirements, and Quest operating rules.
  • Experience preparing government RFPs, APDs, IAPDs, or IAPDUs.
  • Expertise in vendor proposal evaluation, pricing analysis, scoring methodologies, and procurement documentation.
  • Strong background in software testing, UAT/SAT, test planning, and quality assurance.
  • Experience with government stakeholders, project management, documentation, and training.
  • Excellent communication, analytical, and coordination skills.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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