Social Media Content Creator

About Us

The Plumbing Authority is one of Knoxville's fastest-growing plumbing service companies, and we're looking for a creative, outgoing, and driven Social Media Content Creator to help grow our online presence across Facebook, Instagram, TikTok, YouTube, and other social platforms.


We're looking for someone who enjoys creating engaging content, telling stories, connecting with audiences, and bringing brands to life through social media. The ideal candidate understands what captures attention online, stays current with social media trends, and is excited about helping build one of the most recognizable home service brands in East Tennessee.


This role is ideal for someone who has experience creating content, growing social media accounts, has built an audience, developed a personal brand, or is currently producing content that consistently generates engagement.

This position will begin as part-time with the potential to grow into a full-time opportunity for the right person.


Responsibilities

  • Create engaging social media content for Facebook, Instagram, TikTok, YouTube, and other platforms
  • Film and edit short-form video content
  • Develop content calendars and posting schedules
  • Write captions and social media copy
  • Capture photos and videos of technicians, projects, company events, and customer stories
  • Visit residential and commercial job sites to capture original content
  • Attend company events, community events, sponsorships, networking opportunities, and other local activities to create content
  • Visit local businesses and locations throughout the Knoxville area for content creation opportunities
  • Conduct interviews with team members, customers, and community partners when appropriate
  • Monitor engagement and respond to comments/messages when needed
  • Track social media performance and provide recommendations for growth
  • Stay current on social media trends and platform updates
  • Collaborate with management to promote company initiatives, specials, community involvement, and company culture
  • Help increase brand awareness, community engagement, audience growth, and lead generation through strategic content creation and social media marketing efforts
  • Develop a significant following for our brand

Qualifications

  • Experience creating content for social media platforms
  • Strong video editing skills preferred
  • Understanding of Facebook, Instagram, TikTok, and YouTube best practices
  • Excellent communication and storytelling abilities
  • Ability to work independently and manage deadlines
  • Photography, videography, and graphic design experience is a plus
  • Marketing, communications, or related field preferred but not required
  • Must be currently enrolled in a college, university, or technical program, or have completed an Associate's or Bachelor's degree
  • Reliable transportation and willingness to travel throughout the Knoxville area to capture content

Work Schedule

  • Part-Time (approximately 15-20 hours per week)
  • Hybrid schedule
  • Some on-site work required in Knoxville, TN for content planning

Compensation

Compensation will be based on experience, skill level, and portfolio quality.


Required Application Materials

To be considered, applicants must submit:

  • Resume
  • Portfolio or work samples
  • Links to social media accounts, pages, or campaigns they have managed (if applicable)
  • Examples of video content they have created and edited
  • Brief explanation of their role in each project submitted

Applications without portfolio links, video samples, or examples of previous work may not be considered.


Bonus Qualifications

Experience growing local business social media accounts, running paid social campaigns, creating viral content, or producing content for home service companies is highly valued.


Application Question

Please provide links to any social media accounts, videos, campaigns, or content you have created that demonstrate your skills. Tell us what your specific responsibilities were for each example.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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