Strategist, TikTok Shop

About the position

We're looking for a Senior TikTok Shop Strategist to join our growing team. In this role you'll be exposed to all facets of the business and encouraged to develop skills both within and beyond your remit, working alongside passionate, high-performing colleagues. You'll own the 12-month strategic roadmap for each TikTok Shop client — from catalog audit and Hero Product selection through launch readiness, quarterly reviews, and scale planning. The ideal candidate is a flexible team player who thrives in a fast-paced environment, communicates with clarity and confidence, and applies data-driven decision-making. As a player-coach, you'll both make the calls and do the work — delegating to specialist teams when that moves faster, and rolling up your sleeves when it doesn't.

Responsibilities

  • Lead assigned accounts. Act as the dedicated strategist for each TikTok Shop client, owning the 12-month roadmap and partnering closely with the Account Manager and specialist teams to drive client success.
  • Run brand discovery and catalog audits. Pull the full catalog across TikTok, Amazon, and DTC, and determine which products actually work on the channel.
  • Select Hero Products. Score every product against margin economics, content demoability, inventory depth, affiliate commission capacity, compliance risk, cross-channel demand, and channel fit, then select the one to three products that will drive the engine.
  • Prepare listings for launch. Optimize titles, descriptions, attributes, and images for TikTok search; confirm variation architecture, bundle strategy, pricing, and parity; and audit compliance and shop health.
  • Build and defend the strategy. Develop the 12-month plan with quarterly milestones, own the 90-day scale-gate review, and make the case for expansion or optimization based on data.
  • Optimize performance. Track performance across GMV, ROAS, contribution margin, AOV, and creator efficiency; identify optimization opportunities; and provide ongoing strategic recommendations.
  • Partner cross-functionally. Brief the Sampling and Affiliate teams on creator strategy and product priorities, support creator seeding and affiliate launch, and keep the Account Manager equipped for client reporting.
  • Lead client moments. Run kickoff calls and quarterly business reviews, present the 90-day review, and keep every decision documented and defensible.
  • Surface insights. Capture product and client feedback from your account work and surface it to internal teams, helping shape Quartile's TikTok Shop managed-service model.
  • Play both roles. Make the strategic calls and own the outcomes, delegating tasks to specialists when that moves faster and executing them yourself when it does not.

Requirements

  • 3+ years of experience in e-commerce strategy, channel operations, or growth strategy
  • Direct, hands-on experience with TikTok Shop, social commerce, or creator-led marketing
  • Demonstrated ability to audit product catalogs and make go/no-go decisions against profitability criteria
  • Experience with product listing optimization, SEO/keyword strategy, or pricing analysis
  • Comfort analyzing financial data — margins, commission structures, contribution margin, and ROAS
  • 2+ years in a client-facing role, preferably managing small and medium-sized brands
  • Fluent written and spoken English

Nice-to-haves

  • Background in affiliate marketing or creator economics
  • Experience managing other marketplaces or channels (Amazon, Shopify, Walmart, Target) is a plus
  • Familiarity with advertising platforms (TikTok Ads Manager, Amazon Advertising, Google, Meta)
  • Experience with consumer brands, CPG, beauty, or DTC products
  • Exposure to SQL, data-analytics tools, or business intelligence platforms
  • Intellectual curiosity and a strong desire to learn and experiment in a rapidly changing industry
  • Experience in a fast-paced, startup environment

Benefits

  • Comprehensive Insurance Coverage
  • 401K Plan with Employer Match
  • Generous Paid Time Off (24 Vacation days, 7 Sick days, 12 Company Holidays, Summer Fridays)
  • Company Laptop + additional tech accessories
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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