SVP, Technology

October 8, 2026

Job Description:

Execute the technology vision, roadmap, and investment strategy across a portfolio of SaaS products
Lead platform modernization initiatives, including architecture simplification, cloud optimization, and AI-enabled product capabilities
Partner with executive leadership to evaluate technology investments, product consolidation opportunities, and strategic initiatives using clear business cases
Champion a service-pack strategy for delivering platform enhancements and features, including agentic plug-ins, APIs, and reporting
Lead engineering, quality assurance, and DevOps organizations responsible for building, securing, and operating mission-critical SaaS solutions
Establish best practices across software development, CI/CD, automated testing, release management, and engineering operations
Create and lead an AI-focused culture and delivery model to improve productivity, release reliability, quality, and efficiency
Lead and develop globally distributed employees and strategic technology partners
Manage outsourced engineering and operations partnerships
Lead Customer Engineering teams responsible for onboarding, implementation, integrations, and application support
Partner with Product, Customer Success, and Operations to improve customer adoption, retention, and satisfaction
Standardize implementation and support processes to accelerate time-to-value
Align product delivery with customer needs and business strategy
Own cloud operations, infrastructure performance, security, compliance, and business continuity
Lead PCI DSS, SOC compliance, data protection, vulnerability management, and regulatory programs
Drive cloud modernization through automation, Infrastructure as Code, observability, and cost optimization
Recruit, develop, and retain technology leaders
Lead workforce planning, succession planning, and organizational transformation
Own technology budgets, vendor relationships, and investment planning
Establish technical ownership, improve release predictability and operational performance, strengthen security and compliance, and launch the service-pack delivery model

Requirements:

15+ years of progressive technology leadership experience, including executive-level responsibility across multiple technology functions
Proven experience leading software engineering, QA, cloud operations, and customer-facing technical organizations for SaaS products
Experience in customer-facing roles, with demonstrated success aligning product delivery to customer needs and business strategy
Experience managing complex, multi-product environments, including acquired or legacy platforms
Strong understanding of cloud architecture, DevOps, CI/CD, software quality, and modern engineering practices
Experience leading AI adoption across the software development lifecycle, with measurable gains in engineering productivity and release reliability
Experience in fintech, payments, or another highly regulated industry
Demonstrated success leading global, distributed teams and third-party technology partners
Strong financial and business acumen, including budgeting, business case development, vendor management, and technology investment decisions
Exceptional executive communication and stakeholder management skills
Advanced degree in Computer Science, Engineering, Information Systems, or Business Administration is preferred
Experience in private equity-backed organizations and transformation environments is preferred
Experience applying AI and automation to both customer-facing products and engineering operations, including AI coding assistants, agentic workflows, and AI-enabled platform capabilities is preferred
Background in accounts payable automation, procure-to-pay, electronic invoicing, or payments platforms is preferred
Relevant cloud, security, or technology leadership certifications are preferred

Benefits:

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...