Telecaller - Marathi (Eaze)

Role : Telecaller
Location: Work from home
Department: Eaze
Employment Type: Contractual

About Lokal

In 2018, we began with a WhatsApp group with a simple hypothesis: people in tier-2/3 towns weren’t really using the internet meaningfully yet. We believed that if we started with local content in their own language, they’d come back every day; once there was a habit and trust, that same space could naturally grow into classifieds and, eventually, something they used for almost everything online.This spark became Lokal. Our first instinct was to put everything in one place & one app - local updates, classifieds, jobs, matrimony and more. It worked, till it stopped working. Users gave us the insight - when one use case outweighs the others, everything else seems like noise. We listened. Like how Craigslist quietly seeded a generation of focused companies & marketplaces, we began unbundling and verticalising.

We now operate dozens of live apps across categories like:

  • Edutainment & Skill Learning – practical skills and learning in regional languages (GyanTV)
  • Matrimonial Matchmaking – hyperlocal, compatibility-first partner search (Lokal Matrimony)
  • Agri Consulting – farmer-first advisory in local languages (AgriLokal)
  • Local Jobs – blue- and grey-collar opportunities close to home (Lokal Jobs, Sahi Jobs)
  • Social & Community – Place to find & post social updates (Lokal app)
  • Emotional Well-being & Peer Support – safe spaces to talk and feel heard (Dostt & Eaze)
  • Astrology & Guidance – instant access to trusted Astrologers via chat and voice (AstroLokal)
  • Advisory Services – early bets in legal help, financial guidance, career counselling, and more

Under the hood, Lokal is a discovery and access platform: local-language internet + deep Bharat insight+ AI. When someone opens a product we’ve built, they don’t wade through clutter; they get a straight line to what they came for.

This is the story new teammates walk into:

a company that started as a whatsapp group, became a family of focused apps, and kept one belief at the centre —access changes lives.

We ship fast. We learn fast. We build for Bharat.

We are backed by leading global and domestic investors including Y Combinator, Sony, Global Brain, India Quotient, and 3one4 Capital.

Role Overview :

Eaze is a sister app of lokal where Eaze is an emotional wellness platform where you can connect and talk with experienced wellness buddies, who empathize with your experiences and will help you to feel good within minutes. We’re looking for a skilled individual for the role of Onboarding and Engagement Manager, to handle the recruitment, training, and onboarding of our wellness buddies and be responsible for their performance and development during their tenure with the platform.

Key Responsibilities:

  • Make outbound calls to potential and existing Wellness buddies to inform them about products and services.

  • Follow up on leads generated through various marketing campaigns.

  • Maintain detailed records of host interactions and transactions.

  • Achieve daily/weekly/monthly call and conversion targets.

  • Provide accurate and timely information to Wellness buddy .

  • Stay updated with the latest products, services, and promotional offers.

  • Train & Onboarding new Wellness buddy as per Guidelines of App.

  • Bachelor’s degree.

  • Proven experience as a Telecaller or in a similar role.

  • Excellent verbal communication skills in Marathi & Must be fluent in English (Must know Read, Write and Speak)

  • Ability to handle Host rejection and remain patient.

  • Basic knowledge of computer operations, CRM & Excel.

  • Strong listening and negotiation skills with a positive attitude and ability to work in a team.

Why Join Us?

We’re scaling fast with strong fundamentals, on a mission to empower millions through AI and access. At Lokal, you’ll take ownership from day one, build for real impact, and help redefine the roadmap of how Bharat connects to opportunities, knowledge, and experts.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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