TikTok Live Stream Moderator - KAMP Live Studio | TikTok Shop Partner

Company Description

KAMP Live Studio is an Official TikTok Shop Partner and full-service live commerce agency focused on helping brands grow through TikTok Shop. The team designs and operates end-to-end TikTok Shop systems, including live production, creator collaboration, content development, shop optimization, and performance strategy. KAMP provides brands with a strong operational foundation and a clear roadmap for live commerce success. By combining creative production with data-driven optimization, the company turns live selling into consistent, scalable growth opportunities for its clients.



Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

Role Description

The TikTok Live Moderator is an on-site role based in New York, NY. This role is responsible for monitoring live TikTok Shop streams in real time, managing chat interactions, and ensuring a safe, engaging, and brand-appropriate environment for viewers. Daily tasks include answering audience questions, flagging and removing inappropriate content, coordinating with hosts and producers during live sessions, and tracking common customer inquiries or issues. The moderator will help maintain stream quality by following brand guidelines, escalating technical or content concerns to the production team, and providing feedback to improve future live commerce sessions. This role also supports basic reporting on audience engagement and helps refine moderation processes to enhance viewer experience and conversion.


Qualifications

  • Strong familiarity with TikTok, live streaming platforms, and social media engagement tools.
  • Excellent written communication skills for fast, clear, and professional chat responses.
  • Ability to assess and enforce community guidelines, including identifying and handling inappropriate or unsafe content.
  • Comfort working in a fast-paced live production environment, with strong attention to detail and situational awareness.
  • Customer service mindset and ability to respond courteously to a wide range of audience questions and behaviors.
  • Reliable on-site availability in New York, NY, and ability to work evenings or weekends as live programming requires.
  • Collaborative approach and willingness to coordinate closely with hosts, producers, and creators.
  • Previous experience in moderation, live streaming, customer support, or social media management is preferred.
  • Basic understanding of e-commerce or live selling is a plus. xklufbp
  • Demonstrated professionalism, integrity, and commitment to fostering an inclusive and respectful online community.


Pay Rate: $25-$25 / Hour, DOE

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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