Video Game Test Lead

October 17, 2026

Who We Are!

You name it, we’ve done it. GlobalStep partners with the world’s leading game studios and innovative brands, bringing compelling and high impact digital experiences to life, fast and flawless. Our specialized gaming practice has helped leading video game studios launch and support over 3,000 Video Game titles that have generated over $30 billion in game revenue.

GlobalStep provides creative and technical outsourced solutions to the video games industry. Our services span the entire development lifecycle and include Game Design, Art, Engineering, Quality Assurance, Localization, Localization Quality Assurance, and Player Engagement. With 20 years' experience in the games industry, our 2,500+ employees operate in 30 countries and eight fully integrated, ISO-certified studios across the Americas, Europe, and Asia. Our clients include all major platform owners, top AAA studios, and hundreds of large and mid-size developers.

Due to continued expansion in the US, GlobalStep is looking for Video Game Test Leads. You will be part of a growing testing team providing technology services to our global customer base.

As a QA Test Lead, you’ll be responsible for:

Leading various projects
Supervising and leading a group of QA testers per project
Validate test requests and set up projects before tests start
Assigning clear tasks to testers
Managing time and resources to meet project deadlines and requirements
Managing various bug-tracking databases depending on each project needs
Validating bug reports from testers and ensuring they meet the client and company standards
Developing and updating comprehensive test plans and detailed test cases
Verifying that checklists are understood and diligently followed by the testers
Participating in the training, motivation and evolution of each tester
Evaluating tester performance
Being the main point of contact with clients and maintaining a high level of communication
Escalating urgent or critical problems to management and/or client, depending on the situation
Participating in the evolution of the QA services and strategies
Creating and sending detailed test reports to clients
Creating post-mortem on projects if required
Device management: responsible for devices used by the team and following company procedures about getting and returning devices, account management and other rules
Assisting management with any other task, including scoping projects and testing
Demonstrating the highest standards of professionalism and fostering a positive working environment
Mentoring, coaching and training testers and future test leads

Requirements:

3+ years of Games QA experience, including shipping at least 1 AAA title
QA experience at all stages of the development cycle
Experience leading Games QA teams and projects
Excellent communication skills using spoken and written English
Highly proficient QA tools such as bug-tracking databases (i.e. JIRA), test case management software (i.e. TestRail), checklists on MS Excel

Preferred:

Understanding of Agile workflow and how Games QA fits this methodology
Experience working for a Games QA Outsourcing company as a Games QA Lead
Experience working on multiple titles
Technical knowledge of games consoles and terminology
Technical knowledge of Windows PCs and Mac devices
Experience in technical network testing using various diagnostic tools

Competencies:

Ability to prioritize testing tasks under tight deadlines
Critical thinking and problem solving skills
Team player
Work well under pressure
Comfortable working in a fast-paced, dynamic environment as business needs evolve
Strong communicator who serves as a mentor to the team

Job Types: Full-time, Permanent

Benefits:

Relocation assistance

Application Question(s):

Which Halo games have you played, and at what level?

Experience:

Halo video games: 5 years (Required)
paid job experience as video game test lead: 1 year (Required)

Ability to Relocate:

Richardson, TX 75080: Relocate before starting work (Required)

Work Location: In person

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