Virtual Assistant - Property Operations

About Huzzle

At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

Working Hours: UK

Location: Remote in South Africa

Job Summary

We are looking for a highly organized and proactive Operations & Project Coordinator to serve as the central engine of our property conversion consultancy. In this role, you will bridge the gap between contractors on-site and our leadership team, ensuring that complex UK-based renovation projects remain on schedule and documented to perfection. This is a remote role based in South Africa, working UK business hours, designed for someone who thrives on process, clear communication, and professional ownership. You don't need construction experience—we provide a comprehensive six-week training handover—but you must be an expert at managing details and following through until a task is complete.

Key Responsibilities

  • Manage the administration of our custom site inspection app, auditing AI-drafted reports and finalizing project documentation.
  • Coordinate live conversion projects by chasing contractors for progress updates, photographic evidence, and critical project data.
  • Act as the primary point of contact for UK utility and energy providers, navigating complex processes and long hold times to secure meter relocations and new connections.
  • Facilitate client communication via WhatsApp and email, gathering authorizations and providing project status updates.
  • Maintain essential project paperwork, including valuation sheets, invoices, and schedules of work using our established templates.
  • Master and maintain the internal company knowledge base, using it as a primary resource to solve problems independently before escalating to the Director.
  • Excellent English communication for frequent professional phone calls with UK clients and companies.
  • Resident of South Africa with a stable internet connection and the ability to work full UK business hours.
  • Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball.
  • High level of persistence and patience, particularly when dealing with administrative hurdles or external providers.
  • Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana).
  • Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director.

Nice-to-Haves

  • Previous experience in property, construction, or lettings.
  • Familiarity with UK administrative processes or utility company structures.
  • Experience in a remote operations role supporting a UK-based business.

💻 Fully Remote: Work from anywhere with international teams

🤝 Peer Community: Connect with high-performing sales professionals in our network

🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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