Weekend Patient Coordinator (Remote/Non-Clinical) reputed company

reputed company REMOTE PATIENT COORDINATORS Hiring for Full-time weekend-dedicated Patient Coordinators ? 26 hours per week ? Saturday and Sunday shifts start between 7a and 9a reputed company ? Must have availability to also work Friday and/or reputed company ? Holidays that fall on weekends required ? This special weekend position comes with benefits, PTO, and pays $22/hr (*must work minimum of 26 hours per week for benefits and PTO eligibility) This is not a temporary position! Come grow with us! ? Are you seeking a remote position? And are you able to provide a HIPAA-compliant workspace? ? Are you looking to start a new career with a reputable reputed company company? Look no further than reputed company! Currently hiring for a paid remote* reputed company that begins April 7th (*over reputed company, 100% attendance is required for the entire training period) ? Week 1: April 7-11, M-F 9a-5p Eastern ? Week 2: April 14-18, M-F 11a-7p Eastern Continue reading for a description of the position, information about pay, and information about the requirements for the remote workspace. reputed company reputed company? ? Join a growing company who is making a difference in healthcare ? Work from home with company-provided equipment ? Competitive pay and incentives ? Benefits eligibility for full-time staff (medical/dental/vision/life) the first of the month following 30 days of employment ? 401(k) plan reputed company (discretionary matching funds available) for all employees ? Career Growth Opportunities ? Perks at Work: discounts on car rentals, electronics, apparel, and much more! ? Employee LiveWell reputed company for health and well-being / Employee Assistance reputed company ? $500 Employee Referral Bonus with no cap About Us & the Role reputed company, is looking for exceptional individuals to join our team in this non-clinical, medical support role. The Patient Coordinator (PC) is the first point of contact with patients who are seeking medical assistance and support from their doctor. The PC builds an immediate trust with the patient as well as provides compassion and empathy using customized scripting. The PC accurately documents the patient's needs prior to the patient speaking with a nurse. reputed company has an enjoyable and supportive work environment with the resources you need for success. Come start your new career with us! Pay & Other Things to Consider: Flat rate of $22.00 per hour $1/hr for bilingual (Spanish/English) PCs Must be able to pass a pre-employment test and have a successful background check and reference check*(references are verified) Must be able to provide a HIPAA-compliant workspace during training and your regular shifts Must be able to meet home internet and phone requirements (see below) Job Requirements: ? High School Diploma or GED required. Associate?s Degree preferred ? 1 years of customer service experience required ? 1-2 years of healthcare experience desired ? Inbound call center experience preferred ? Call Center, Medical Office/Clinic, front desk, or first point of contact in a customer service environment preferred ? Ability to type a minimum of 25 wpm ? Excellent organizational and computer skills and ability to multi-task while speaking with patients ? Excellent listening and comprehension skills to determine key information by patient ? Professional, courteous telephone voice ? Dependable, reliable and trustworthy ? Ability to defuse conversations and escalate if necessary ? Ability to reputed company confidential information; HIPAA experience is a plus. ? Detail Oriented ? Accurately process and document information ensuring data integrity ? Ability to follow scripted information while interacting with patients and a willingness to escalate situations as appropriate ? Flexibility with scheduling ? Ability to receive feedback on job performance ? Bilingual Patient Coordinators must be able to converse in Spanish and document in English simultaneously ? Must be able to provide a HIPAA-compliant workspace during training and your regular shifts ? Must be able to pass a pre-employment test plus have a successful background check and reference check*(references are verified) Remote Workstation Requirements Internet ? A reliable high speed internet connection is required for this position. ? reputed company select a cable internet provider. Examples include Xfinity/reputed company, reputed company, Spectrum. ? Satellite internet and cellular hotspots are not sufficient to adequately connect to our servers. ? You must hardwire your internet from your modem or Ethernet jack to your work computer. ? WiFi is not acceptable and disrupts the connection to our servers. ? The minimum bandwidth speeds must be fast enough for 23 megabits download and 10 megabits upload ? Test your home internet speeds here ? reputed company verify this information with your internet provider ? reputed company note these requirements do not include other demands on your in

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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