Client Partner, Grocery & Retail

About the role and team

As a Client Partner on Uber's Retail Partnerships team, you will lead strategic sales and partnership development with major retail brands across the US. You will own the end-to-end commercial process, from identifying high-impact opportunities and engaging senior executives to negotiating agreements and signing partnerships that drive marketplace growth, selection, and sustainable revenue for Uber.

Our team operates in a fast-paced, highly cross-functional environment where speed, commercial judgment, and strategic execution are critical. You will work closely with Partner Management, Product, Partner Engineering, Marketing, Legal, Finance, and Operations to navigate complex enterprise deals, develop differentiated partnership strategies, and unlock new opportunities across Uber's Marketplace, Uber One, Ads, Direct, and other platform capabilities.

Working in Uber Retail means building a startup within a global company. You will be responsible for the high-stakes mission of signing key strategic retail brands, moving the real world by expanding our selection beyond restaurant food. This role is about more than just transactional selling; it is about establishing the foundation of long-term partnerships in a space that is still being defined.

The pace is fast, and the environment is often ambiguous as we create solutions for problems that haven't been solved at Uber before. You will need a "go-get-it" attitude and deep resilience to navigate internal complexity and tough partner negotiations. If you are energized by ownership, thrive on solving unscripted problems, and want to see your work have a tangible impact on local communities, this is where you'll grow.

What you'll do

  • Build and grow long-term partnerships by engaging senior-level executives and understanding their core business needs, not just selling a product.
  • Navigate the messiness of shifting priorities and internal processes, collaborating across Product, Legal, and Finance to move deals from discovery to close.
  • Lead complex contract negotiations aimed at establishing sustainable economics for both parties while managing pricing pushbacks and client objections.
  • Manage a strategic pipeline with urgency and discipline, balancing long-term relationship building with the pressure of monthly growth targets.
  • Identify and solve blockers for potential partners, using data to influence decision-makers and creatively differentiating Uber's grocery offerings.
  • Act as the voice of the customer internally, helping to shape the retail strategy and raise the bar for how we show up for millions of users.

Basic Qualifications

  • 6 + years of professional work experience.
  • 3+ years of full-cycle sales experience (prospecting, discovery, pitch, negotiation, contracting, and close).
  • Bachelor's degree or equivalent practical experience.

Preferred Qualifications

  • Experience selling into or partnering with large, complex enterprise brands within the food delivery or third-party marketplace industry.
  • Proven ability to lead through influence, effectively communicating technical and strategic concepts to both C-level executives and Engineering teams.
  • Adaptability and grit to thrive in a high-growth environment where the playbook is still being written.
  • Experience with Software-as-a-Service (SaaS) and a deep understanding of digital advertising or technology sales.

For Chicago, IL-based roles: The total on-target earnings (OTE) range for this position is USD $170,000 - USD $188,333. The OTE includes a base salary range of USD $102,000 per year - USD $113,000 per year and an annualized cash variable incentive target of USD $68,000 - USD $75,333.

For Miami, FL-based roles: The total on-target earnings (OTE) range for this position is USD $170,000 - USD $188,333. The OTE includes a base salary range of USD $102,000 per year - USD $113,000 per year and an annualized cash variable incentive target of USD $68,000 - USD $75,333.

For New York City, NY-based roles: The total on-target earnings (OTE) range for this position is USD $188,333 - USD $210,000. The OTE includes a base salary range of USD $113,000 per year - USD $126,000 per year and an annualized cash variable incentive target of USD $75,333 - USD $84,000.

For San Francisco, CA-based roles: The total on-target earnings (OTE) range for this position is USD $188,333 - USD $210,000. The OTE includes a base salary range of USD $113,000 per year - USD $126,000 per year and an annualized cash variable incentive target of USD $75,333 - USD $84,000.

The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.

An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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