DSHS OOS Human Resource Consultant 1

<strong><span style="color: rgb(0, 0, 0);">DSHS OOS Human Resource Consultant 1</span></strong><span style="color: rgb(0, 0, 0);"><br></span><p dir="ltr" data-pasted="true"><span style="color: rgb(0, 0, 0);">Are you passionate about helping employees navigate their careers and supporting a workforce dedicated to serving others? The Department of Social and Health Services (DSHS) is seeking a Human Resource Consultant 1 (HRC 1) to join our team and provide critical human resources support.<br data-pasted="true"><br>In this entry-level professional HR role, you will serve as a trusted resource for employees, supervisors, and managers, delivering consultation and transactional HR services that support 24/7 behavioral health facilities. You’ll help employees start and grow in their jobs. Along with your team, new hires count on you to set them up in our HR and Payroll systems, write their appointment letters and lead New Employee Orientation. You’ll answer questions about health insurance, retirement, and leave. Supervisors will turn to you for guidance on HR topics and applicable employment laws, policies, and procedures.<br><br>This position offers an excellent opportunity to build a strong foundation in human resources while making a meaningful impact on employees and the important work they perform every day. </span></p><p dir="ltr"><span style="color: rgb(0, 0, 0);"><strong>Please note:</strong> This position is currently approved to work a flexible/hybrid schedule that requires at least two in-office days per week. The schedule may vary due to business needs – staff coverage, New Employee Orientation dates, training, etc. King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation needs.</span><span style="color: rgb(0, 0, 0);"><br><br><strong>Some of what you’ll do:</strong></span></p><ul><li data-pasted="true" style="color: rgb(0, 0, 0);">Serve as the first point of contact for managers, supervisors, and employees, on a wide range of human resources matters.</li><li data-pasted="true" style="color: rgb(0, 0, 0);">Provide professional human resource services and consultation in the areas of hiring, benefits, leave, classification, compensation, and employee retention.</li><li data-pasted="true" style="color: rgb(0, 0, 0);">Interpret and apply HR policies, collective bargaining agreements, state and federal laws, WACs, and RCWs while providing guidance to customers.</li><li data-pasted="true" style="color: rgb(0, 0, 0);">Consult with hiring managers throughout the recruitment process, including transfer and bid procedures.</li><li data-pasted="true" style="color: rgb(0, 0, 0);">Process personnel and payroll actions, including appointments, promotions, transfers, salary determinations, and employment status changes.</li><li data-pasted="true" style="color: rgb(0, 0, 0);">Coordinate onboarding and offboarding activities, ensure compliance with I-9 and E-Verify requirements, and conduct New Employee Orientation.</li><li data-pasted="true" style="color: rgb(0, 0, 0);">Assist employees with benefits, retirement, insurance, and other employment-related questions and transactions.</li><li data-pasted="true" style="color: rgb(0, 0, 0);">Monitor and process critical HR activities, including review periods, in-training advancements, insurance eligibility, anniversary and seniority adjustments, and non-permanent appointments.</li><li data-pasted="true" style="color: rgb(0, 0, 0);">Maintain confidential personnel records, conduct personnel file reviews, and ensure compliance with agency policies and employment regulations.</li><li data-pasted="true" style="color: rgb(0, 0, 0);">Generate reports, research and resolve complex personnel issues, and support team operations through cross-training and backup assistance.</li></ul><span style="color: rgb(0, 0, 0);"><br><strong>Who should apply?</strong><br>Professionals with a bachelor’s degree* in business, human resources, social or organizational behavioral sciences, or a related field.<br><br>*Note: Equivalent education and related experience may substitute, year-for-year, for the required education.<br><br><br data-pasted="true"><strong>Additional knowledge, skills, and abilities we are looking for</strong><strong>:</strong></span><ul style="margin-bottom: 3pt;"><li data-pasted="true" style="color: rgb(0, 0, 0);">Customer service: Greet each person with patience and respect and explain HR rules in words people understand.</li><li style="color: rgb(0, 0, 0);">HR knowledge: Apply knowledge of federal and state HR laws to give accurate, reliable guidance.</li><li style="color: rgb(0, 0, 0);">Communication: Guide managers, supervisors and employees through clear spoken and written advice.</li><li style="color: rgb(0, 0, 0);">Organization and time management: Set priorities, plan the workday and meet deadlines.</li><li style="color: rgb(0, 0, 0);">Problem solving: Analyze problems and data to find solutions that work.</li><li style="color: rgb(0, 0, 0);">Attention to detail: Check pay steps, dates and system entries carefully so employees are paid and covered correctly.</li><li style="color: rgb(0, 0, 0);">Teamwork: Build and maintain positive working relationships with colleagues. Demonstrates the ability to remain calm, focused, and organized while managing competing priorities and unexpected disruptions.</li><li style="color: rgb(0, 0, 0);">Confidentiality: Protect private employee information and handle sensitive records with care.</li></ul><span style="color: rgb(0, 0, 0);"><br><br><span data-teams="true" data-pasted="true">The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.</span><br><br><span data-teams="true" style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0);" data-pasted="true"><strong>Questions? </strong><span style="font-style: normal; text-align: start; text-indent: 0px;" data-pasted="true">Please reach out to DSHS Recruiter Vincent Hamilton at </span><a data-fr-linked="true" href="mailto:vincent.hamilton@dshs.wa.gov" data-pasted="true">vincent.hamilton@dshs.wa.gov</a><span style="font-style: normal; text-align: start; text-indent: 0px;"> and reference job number </span></span><span data-pasted="true">#08461.</span></span><br></span>Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.<br> <br>Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.<br><br><span data-teams="true" data-pasted="true">Relationship and Reporting Structure (Nepotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed <a href="https://www.dshs.wa.gov/sites/default/files/rpau/ap/DSHS-AP-18-17-Internet-Official-Housekeeping-2024.pdf" rel="noreferrer noopener" title="https://www.dshs.wa.gov/sites/default/files/rpau/ap/dshs-ap-18-17-internet-official-housekeeping-2024.pdf" data-uw-rm-vglnk="" data-uw-rm-ext-link="" data-uw-pdf-br="2" data-uw-pdf-doc=""><span style="color:inherit;">here</span></a>. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position. </span><br><br><a href="http://www.dhs.gov/E-Verify" data-uw-rm-brl="PR" data-uw-original-href="http://www.dhs.gov/E-Verify" data-uw-rm-empty-ctrl=""><img alt="" class="fr-fic fr-dii" src="https://secure.neogov.com/images/AgencyImages/jobposting/1924/jobpostings/image/E-Verify%20Job%20Ad%20Logo.jpg" data-uw-rm-alt-original="" data-uw-rm-alt-hash="3338908027751811" data-uw-rm-alt="SM"></a> <br><br>E-Verify® is a registered trademark of the U.S. Department of Homeland Security" on your website and on printed materials.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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