Field Sales & Education Executive

<p><strong>About The INKEY List</strong></p><p>At The INKEY List, we believe skincare should be simple. We make science easier to understand, so everyone can make informed choices about their skin.</p><p><br></p><p>Since launching in 2018, we've challenged the industry by putting education, honesty and efficacy first. We listen to our community, create products backed by science and never overcomplicate what should be simple.</p><p><br></p><p>We Give A Care. About our customers, our community and the people who make The INKEY List what it is. We know our best work happens when people feel supported, trusted and able to be themselves.</p><p><br></p><p><strong>About the role</strong></p><p>As Field Sales & Education Executive, you'll be the face of The INKEY List across our retail partners, driving sales performance, building strong relationships and bringing our products and education to life in-store.</p><p><br></p><p>Based in NYC, you'll support Sephora and Ulta locations across your designated market, with the potential for additional retail partners as we grow. You'll lead and develop a part-time Sales Support team, deliver engaging education and events, and take ownership of achieving regional sales objectives. This is a hands-on, field-based role for someone who loves being on the road, with regular travel, including overnight stays.</p><p><br></p><p>Every role at The INKEY List contributes to making skincare simple, more accessible and more effective. This one is no different.</p><p><br></p><p><strong>What you'll be doing</strong></p><p><strong>1. Retail Sales & Performance</strong></p><p><em>Drive retail sales performance across your market, delivering against targets and identifying opportunities for growth.</em></p><ul><li>Drive retail sales performance and achieve regional sales targets.</li><li>Develop and execute strategic store call cycles and quarterly plans to maximise sales opportunities.</li><li>Monitor sales performance, share market insights and complete regular reporting.</li></ul><p><br></p><p><strong>2. Education & Brand Experience</strong></p><p><em>Bring INKEY's skincare knowledge to life through engaging education and consistent in-store experiences.</em></p><ul><li><strong>Deliver engaging product education and training</strong>, including in-store sessions, virtual training and masterclasses.</li><li><strong>Ensure consistent brand messaging and high in-store standards</strong> across all retail locations.</li></ul><p><br></p><p><strong>3. Retail Partnerships & Events</strong></p><p><em>Build strong retail relationships and bring our brand to life through launches and events.</em></p><ul><li><strong>Build strong relationships with Sephora and Ulta leadership and store teams</strong> across your designated market.</li><li><strong>Support new store openings, product launches and promotional events</strong> to drive awareness and sales.</li></ul><p><br></p><p><strong>4. Team Leadership & Development</strong></p><p><em>Build and support a high-performing team that delivers great customer experiences and strong sales results.</em></p><ul><li><strong>Recruit, train, coach and manage our part-time Sales Support team</strong>, supporting their development and performance.</li></ul><p><br></p><p><strong>What we're looking for</strong></p><p>We're interested in the person as much as the experience.</p><p><br></p><p>You'll likely have:</p><ul><li><strong>3-5 years' experience in beauty retail sales, field sales or education</strong>, ideally within skincare or a similarly customer-focused environment.</li><li><strong>A strong understanding of Sephora and Ulta</strong>, including their retail culture, operations and what drives success in-store.</li><li><strong>A proven ability to drive retail sales</strong>, using strong relationships, product education and effective in-store execution.</li><li><strong>Confident communication and presentation skills</strong>, with the ability to deliver engaging training and connect with a range of audiences.</li><li><strong>Experience coaching, developing or managing others</strong>, with a genuine enthusiasm for helping people succeed.</li><li><strong>Strong organisation and planning skills</strong>, with the ability to manage competing priorities, store visits and events across a busy territory.</li><li><strong>A self-motivated, proactive and hands-on approach</strong>, comfortable working independently and making things happen in a fast-paced environment.</li><li><strong>Confidence using Microsoft Office</strong>, including Excel, Outlook, PowerPoint and Word.</li><li><strong>A willingness and ability to travel extensively</strong>, including regular overnight stays, and work a Tuesday–Saturday schedule based on business needs.</li><li><strong>A genuine passion for beauty, skincare and education</strong>, with the enthusiasm to represent The INKEY List and build lasting relationships with our retail partners.</li></ul><p><br></p><p>You don't need to tick every box. If you're excited about the role and think you could be a great fit, we'd encourage you to apply.</p><p><br></p><p><strong>What success looks like</strong></p><p>Success in this role means building a high-performing retail market, strengthening relationships with our partners and making The INKEY List a brand that retail teams confidently recommend and customers love discovering.</p><ul><li><strong>Strong retail sales performance: </strong>achievement of regional sales targets and consistent growth across your designated market.</li><li><strong>Engaged and knowledgeable retail teams: </strong>improved product knowledge, confidence and engagement following training and education.</li><li><strong>Successful retail partnerships: </strong>strong relationships with Sephora and Ulta teams that support better in-store execution and sales opportunities.</li><li><strong>Impactful events and launches: </strong>successful delivery of in-store activations, product launches and promotional activity that contribute to brand awareness and sales.</li><li><strong>A high-performing Sales Support team: </strong>a motivated, knowledgeable and well-coached team delivering against clear expectations.</li><li><strong>Effective market execution: </strong>well-planned store visits, consistent brand standards and actionable market insights that support continued improvement.</li></ul><p><br></p><p><strong>What you'll get from us</strong></p><p>We're committed to creating an environment where everyone can do their best work.</p><p><br></p><p>Alongside a competitive salary, we offer:</p><ul><li><strong>Private medical insurance through Desjardins</strong></li><li><strong>Monthly wellness allowance through JOON</strong> – supporting your wellbeing in a way that works for you.</li><li><strong>401(k) retirement savings plan</strong> – with the option to enrol and save for your future</li><li><strong>Your birthday off</strong> – celebrate your day, your way.</li><li><strong>Quarterly product allowance</strong> – so you can enjoy and experience the products you help bring to life.</li><li><strong>Team days</strong> – opportunities to connect, collaborate and celebrate together.</li></ul><p><br></p><p>Most importantly, you'll join a team that cares deeply, makes things happen and does it together.</p><p><br></p><p><strong>Our commitment</strong></p><p>At The INKEY List, we know different perspectives make us stronger. We're committed to creating an inclusive workplace where everyone feels welcome, respected and able to do their best work.</p><p><br></p><p>If you need any adjustments during the recruitment process, please let us know. We're happy to help.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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