FLEX Director, Digital Data Product Governance Lead

This is a temporary position. 

The assignment duration is through September 27, 2027

 

JOB SUMMARY

The FLEX Director, Digital Data Product Governance Lead is a dedicated leadership role responsible for operationalizing data governance across Marriott's Marketing & Digital Data Products. Sitting within the Enterprise Data, Analytics & AI (D&AI) organization, this role owns the standards, frameworks, and day-to-day execution that ensure our digital data is trusted, defensible, compliant, and activation-ready across marketing technology vendors and all downstream data products.

 

This is an embedded data product leader — not a coordination or oversight function. The FLEX Director, Digital Data Product Governance Lead will be accountable for driving execution and decision-making across cross-functional teams (Product, Engineering, Legal, and Marketing), owning enterprise-wide collection standards, data quality and lineage, consent enforcement, and regulatory defensibility. The role operationalizes governance so that data flowing through our digital supply chain can be reliably used for personalization, media measurement, and AI use cases.

 

This leader will establish that proactive model — turning fragmented collection standards, inconsistent taxonomy, and data quality gaps into a governed, high-value first-party data foundation.

 

CANDIDATE PROFILE

 Education and Experience

Required

  • Bachelor's degree in a quantitative, technology, business, or related discipline; advanced degree preferred.
  • 8+ years of professional experience in data governance, digital data management, data product management, or a closely related discipline, with a pattern of progressive growth and strong performance.
  • Deep, hands-on understanding of digital data collection and instrumentation (e.g., Adobe Analytics / Adobe Experience Platform, dataLayer, tag governance) and how it feeds downstream data products.
  • Demonstrated experience establishing governance frameworks, taxonomy/metadata standards, data lineage, and data quality controls at enterprise scale.
  • Working knowledge of privacy and consent regulations and their operational implications (e.g., CPRA/CIPA, GDPR), and experience translating them into defensible controls.
  • Proven ability to lead and influence across a highly matrixed organization (Product, Engineering, Legal, Marketing) and to drive execution with clear ownership and decisioning authority.
  • Demonstrated knowledge of data modeling and product lifecycle concepts; experience with Snowflake / modern cloud data platforms strongly preferred.
  • Superior written and oral communication and executive presentation skills.

 

Preferred

  • Experience in hospitality, travel, retail, or other consumer-facing industry with large-scale first-party digital data.
  • Privacy certification (e.g., IAPP CIPP/CIPM) or equivalent demonstrated privacy fluency.
  • Management consulting or transformation experience standing up new operating models or capabilities.

 

CORE WORK ACTIVITIES

 

  • Data Collection Standards — Establish and enforce enterprise eventing standards, site and campaign taxonomy, and consent-aligned data collection across web and mobile digital properties.
  • Data Quality, Lineage & Documentation — Own data quality, lineage, and documentation across AEP and downstream data products, ensuring traceability from collection through activation.
  • Governance & Defensibility — Build and operationalize governance frameworks that ensure defensibility and regulatory compliance (e.g., consent enforcement, tracking-technology inventory, observability and monitoring KPIs).
  • Activation Readiness — Ensure governed data is ready and reliable for personalization, media measurement, and AI/ML use cases across the enterprise.
  • Design, document, and operationalize an enterprise-wide digital data governance and measurement framework, — including eventing standards, a unified site taxonomy aligned to the customer journey, and consent management standards aligned to applicable regulations (e.g., CPRA/CIPA).
  • Own consent enforcement, tracking-technology inventory and reconciliation, defining and monitoring governance KPIs (e.g., unauthorized tracker rate, % of trackers firing post-consent).
  • Establish data lineage, documentation, and quality standards across AEP and downstream MDP/Snowflake data products so consumers know exactly what they can rely on.
  • Serve as the hands-on, accountable owner who drives implementation across Product, Engineering, Legal, and Marketing — making governance decisions rather than coordinating others to act.
  • Partner with Legal and the Global Privacy Office to translate evolving regulatory requirements into business implications, remediation plans, and defensible controls.
  • Drive resolution of open audit findings and remediation items related to cookie management, data collection, and tracking, standing up a proactive operating model so compliance is designed in rather than addressed late.
  • Define observability and monitoring approaches for the digital data supply chain, partnering with Global Technology on instrumentation, pipelines, and platform architecture.
  • Embed governance requirements into data product development and the Product Operating Model, ensuring standards the delivery teams build against are clear, documented, and adopted.
  • Establish activation-readiness criteria so governed data can be confidently used for personalization, media measurement, and AI use cases.
  • Report on governance posture, compliance status, data quality, and remediation progress to leadership and cross-functional stakeholders on a regular cadence.

     

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

Marriott Headquarters (HQ) supports a hybrid work environment that helps associates Be Connected. HQ based roles are generally hybrid and require regular in-office presence at the assigned location, including for candidates who live within commuting distance of HQ for a role listed as remote. Remote roles will be clearly identified in the job posting.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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