Front Desk Concierge - Part Time - Night Shift
Broadview and Woodcliffe are distinguished residential communities located in Baltimore, MD, known for their commitment to fostering a safe, welcoming, and well-maintained living environment for residents. These communities pride themselves on delivering exceptional service and maintaining high standards of professionalism. Both locations are actively seeking a part-time Concierge/Front Desk Clerk to join their dedicated team. This role is integral to the smooth operation of the front office and serves as the first point of contact for residents and visitors alike. The position is particularly suited for individuals who enjoy interacting with people, have strong organizational skills, and possess a customer-first mindset. This part-time role offers an evening shift from 3:30 PM to midnight, encompassing the potential for weekend hours and holiday shifts as needed, providing flexible work opportunities for candidates with varied schedules. The Concierge/Front Desk Clerk is responsible for a wide range of duties that ensure the front desk operates efficiently and securely. Responsibilities include greeting guests with a friendly and professional demeanor, managing visitor sign-in and sign-out protocols to uphold community safety, and providing responsive and courteous phone support. Candidates must demonstrate proficiency in handling various administrative tasks and be capable of monitoring security cameras to reinforce building security measures. This position demands a solid grasp of proper telephone etiquette, moderate computer skills, and the ability to organize and manage daily office functions effectively.
In this front-facing role, the Concierge is essential to creating an inviting atmosphere that reflects the community's standards for hospitality and service excellence. The right candidate will bring an upbeat, positive attitude, combined with a professional and pleasant presence. A commitment to flexibility is crucial, as the role includes covering additional shifts when necessary, including holidays. This opportunity is ideal for individuals seeking a part-time position that offers varied responsibilities and the chance to contribute to a supportive residential environment. Applicants who meet these qualifications and are interested in becoming part of a respected community management team are encouraged to submit their resumes for consideration. Broadview and Woodcliffe are equal opportunity employers dedicated to fostering diversity and inclusion within their workforce.
- Excellent customer relation skills
- working knowledge of proper phone etiquette
- moderate computer knowledge
- ability to monitor security cameras
- organizational skills
- general knowledge of office duties
- upbeat can-do attitude
- pleasant and professional demeanor
- availability to work 3:30 PM to midnight shifts
- availability to work weekends and holidays
- flexibility to cover additional shifts as required
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