Health Information Specialist I
Job Description:
- Process release-of-information requests and medical record requests accurately and efficiently
- Safeguard patient privacy and ensure compliance with HIPAA, company policies, facility policies, and authorizations
- Take calls from patients, insurance companies, and attorneys regarding medical record status
- Document information across multiple platforms using two computer monitors
- Receive and process patient health information requests
- Maintain confidentiality and security of privileged information
- Maintain working knowledge of company and facility software
- Report work, site difficulties, and fluctuating volumes to the manager
- Manage patient health records and ensure records are accurate, complete, and assembled in standard order
- Prepare new patient charts using paper sources and electronic health records
- Create digital images of paperwork for electronic medical records
- Retrieve and appropriately transmit patient records to internal and external requesters
- Answer inbound and outbound calls
- Assist with patient walk-ins and administrative duties such as faxes, mail, and data entry
- Meet site productivity expectations and schedule pickups as needed
- Perform other assigned duties
Requirements:
- High School Diploma or GED
- Ability to commute between locations as needed
- Ability to work overtime during peak seasons when required
- Basic computer proficiency
- Proficiency with phones, fax machine, printers, and other general office equipment
- Professional verbal and written communication skills in English
- Strong data entry skills
- Detail and quality oriented regarding accurate and compliant medical records
- Ability to work with minimum supervision and respond to changing priorities
- Ability to organize and manage multiple tasks
- Ability to work in a fast-paced environment
- Proficient in Microsoft Office, including Word and Excel
- No employment sponsorship available
Benefits:
- Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
- Company equipment provided, including computer, monitor, and virtual phone
- PTO
- Health insurance
- Vision insurance
- Dental insurance
- 401k Savings Plan
- Tuition Assistance
- Potential post-offer health screenings and vaccinations
