Licensed Insurance Agent - Remote

Are you seeking an opportunity to join a nationally recognized Property & Casualty (P&C) Insurance organization? What about an  organization recognized by Forbes as One of America's Top Employers and Business Insurance as A Best Place to Work?

Randstad is seeking service-oriented professionals to join our insurance industry client, headquartered in Worcester, MA. This  position is a temporary to permanent opportunity with our client and is ideal for those interested in joining a highly collaborative  environment that truly fosters employee growth!

This position’s location preference is hybrid including one of the Hanover offices in MA or MI, this team is looking for 2-3 days in office and 2-3  days remote, Tue-Thurs in office is preferred. Willing to consider remote candidates for the position.

Responsibilities:

• Through a comprehensive account review process, be able to effectively and accurately explain those products and coverages  to policyholder and answer any questions.

• Successfully offer products and coverages to meet policyholder needs.

• Process transactions and have consultative conversations to respond to policyholders’ stated needs, identify unstated needs  and take appropriate action to ensure a well-rounded account.

• Accurately relay information and make decisions using established underwriting guidelines, procedures, and philosophy for  states in which we are licensed to do business.

• Must use established guidelines and techniques such as timeliness, quality, and effectiveness to respond to all inquiries. • Recommend and/or sell additional or increased coverage in appropriate situations and within specified carrier guidelines.  Provide insurance quotes to policyholders as required.

• Review incoming correspondence, request additional details when needed and draft written communications in response to  service requests received from policyholders and agents within current service level guidelines.

• Independently interpret and verify coverages and data. Documents each interaction and enters information into multiple  systems with accuracy and concision.

• Adherence to Workforce Management is required. Up to ninety percent (90%) of the role is time spent on the phone. • Compliance with state and federal regulations and trustworthiness are paramount.

Skills:

  • Insurance
  • Telephone Etiquette
  • Active Listening
  • CRM
  • Typing Skills
  • Basic Computer Skills
  • Empathy
Qualifications:

  • Years of experience: 2 years
  • Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.




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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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