Part Time Receptionist
Job Overview
Barker Road is a privately owned, low cost spay, neuter, dental, and wellness veterinary clinic in Aurora. We are seeking a friendly, organized, and proactive Part Time Receptionist to join our dynamic team. The ideal hours would be at least 4 days per week, Monday- Friday, from about 1:00pm-5:00pm. In this vital role, you will be the first point of contact for visitors and callers, ensuring a welcoming environment while managing administrative tasks efficiently. Your enthusiasm and professionalism will help create a positive experience for clients, staff, and guests alike.
Responsibilities
- Greet clients warmly and direct them appropriately, maintaining professional front desk etiquette at all times
- Answer multi-line phone systems promptly and courteously, transferring calls or taking messages accurately
- Manage appointment scheduling and calendar management using our veterinary software
- Receiving payment for services, providing details about services performed, and providing receipts for services.
- Support office management activities such as maintaining supplies, organizing files, and assisting with clerical duties
- Provide exceptional customer service by addressing inquiries efficiently and supporting client communication efforts
- Contacting clients to confirm up coming appointments and making follow-up calls to check on the prior day's surgery patients.
- Checking clients and patients in and out each afternoon, and assisting with discharging surgical patients
Qualifications
- Bilingual in English and Spanish strongly preferred
- Previous experience in front desk roles with a focus on customer support is ideal
- Excellent phone communication skills with knowledge of multi-line phone systems and phone etiquette
- Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment
- Previous veterinary receptionist or personal assistant experience is advantageous but not mandatory
- Ability to manage time effectively while handling multiple responsibilities with attention to detail
Join us to be part of a vibrant team dedicated to delivering outstanding service while developing your administrative expertise!
Pay: $18.00 - $20.00 per hour
Expected hours: 16.0 – 20.0 per week
Benefits:
- Employee discount
- Paid time off
Work Location: In person