Remote Entry- Level Dispatcher

WorkSource is hiring for a Remote Entry-Level Dispatch position. This role involves supporting drivers, handling high-volume inbound calls, and managing dispatch tasks across multiple computer systems. Successful candidates are dependable, able to multitask, and have the required home office equipment.

Pay: $13.00

Responsibilities

  • Answer and manage inbound calls (approximately 90% of the workday)
  • Assist drivers and clients with dispatch-related needs
  • Accurately enter and update information
  • Navigate and use multiple software systems simultaneously
  • Deliver professional, courteous customer service at all times
Qualifications
  • Basic computer knowledge
  • Strong communication and multitasking skills
  • Ability to work weekends and holidays
  • Must have required home office equipment (see below)
Required Home Office Setup
  • Two monitors (15" minimum each)
  • Intel Core i5 processor or better
  • 12 GB RAM or higher (12-16 GB preferred)
  • Windows 7 or newer
  • Wired Ethernet internet connection (Wi-Fi not permitted)
  • USB or wireless headset
  • Webcam (required for training)
  • Supported browsers: Chrome, Edge, or Firefox
Not Accepted:
Chromebooks, MacBooks, Apple products, tablets, netbooks, AUX headsets, or Wi-Fi-only setups


Now Hiring in the Following States:
  • Alabama
  • Arkansas
  • Georgia
  • Indiana
  • Louisiana
  • Mississippi
  • Nebraska
  • Nevada
  • North Carolina
  • Oklahoma
  • Tennessee
  • Texas
  • Wisconsin

Why WorkSource?

WorkSource is dedicated to improving the lives of our applicants and customers, one job at a time. Our team of professionals use their extensive training and well-established relationships to pair you with new jobs and careers that match your skills.

The companies of Employment Alliance Holdings Inc. are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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