SharePoint Administrator - Part-Time Temporary

Washington, DC | Remote| $36.06 - $40.87 per hour | Washington Post Top Workplace (8x winner)

Community of Hope is seeking a Temporary Part-Time SharePoint Administrator to make a lasting impact on how information is managed and shared across the organization. The SharePoint Administrator will support the Information Technology team by providing hands-on administration, troubleshooting, implementation, and user support within COH’s SharePoint Online environment. In this role, you will improve the usability, governance, search, metadata, permissions, and overall discoverability of information within COH’s existing SharePoint environment. You will work collaboratively with IT staff, department leaders, site owners, and end users to implement practical improvements while building on existing processes and workflows—without unnecessarily restarting prior discovery efforts or disrupting established practices. The SharePoint Administrator will also help build sustainable internal knowledge and capabilities through documentation, training, mentoring, and knowledge sharing with COH IT staff and designated SharePoint owners or champions. This position is 100% remote with anticipated end date between 6 - 12 months.

Our Approach and Values:

• We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.
• We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
• We lead and advocate for changes to make systems more equitable.
• We strive for excellence and value integrity in all that we do

What You’ll Do

• Serves as a primary point of contact within IT for SharePoint Online issues, service requests, and approved enhancements.
• Administers and maintains SharePoint sites, hubs, pages, document libraries, lists, navigation, columns, content types, views, versioning, sharing settings, and site lifecycle activities.
• Troubleshoots access, permissions, synchronization, search, indexing, document-library, sharing, Office integration, and user-experience issues.
• Evaluates and improves SharePoint search and document discoverability within the existing environment.
• Troubleshoots issues involving search schema, indexing, permissions, metadata, content organization, navigation, and configuration.
• Provides input on Power Automate, Microsoft Teams integration, Microsoft Purview, and Microsoft Copilot readiness when these capabilities intersect with SharePoint administration and governance.
• Provides one-on-one and group support to staff, site owners, content stewards, and SharePoint champions.
• Develops and maintains user guides, quick-reference materials, FAQs, knowledge-base articles, and COH-specific administrative documentation.
• Monitors available usage and support indicators to help identify adoption barriers and opportunities for continuous improvement.
• Provides hands-on mentoring and knowledge transfer to strengthen the internal team’s ability to administer, maintain, troubleshoot, and evolve SharePoint.

Must-Haves

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field preferred. Equivalent relevant experience may be considered.
• Minimum three years of hands-on SharePoint Online administration experience in a production Microsoft 365 environment.
• Demonstrated experience configuring and supporting SharePoint sites, hubs, document libraries, lists, pages, navigation, permissions, content types, metadata, views, versioning, and search.
• Experience troubleshooting SharePoint search, indexing, synchronization, sharing, access, and document-management issues.
• Experience implementing practical information architecture, taxonomy, metadata, and governance standards.
• Experience developing technical documentation, user guides, and role-based training materials.
• Experience delivering individual and group training to technical and non-technical users.
• Strong technical diagnostic, analytical, communication, and collaborative problem-solving skills.
• Must be organized, detail-oriented, self-directed, and able to prioritize multiple operational and improvement
• activities.
• Ability to communicate effectively with all levels of technical, administrative, clinical, operational, and leadership staff.
• Ability to work as part of an internal team, document work clearly, share knowledge, and build sustainable internal capability.

Nice-to-Haves

• Knowledge of HIPAA, information security, privacy, records management, and access-control principles preferred.
• Experience with Microsoft 365, Microsoft Teams, OneDrive, and Power Automate required; familiarity with Microsoft Purview and Microsoft Copilot preferred.

Why You’ll Love Working Here! At COH, we prioritize the following well-being and work-life balance-centered benefits:

• 8 x Washington Post 150 Top Workplaces winner
• 8-hour workdays with paid lunch
• 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
• Annual performance-based raises, up to 5% of your annual pay.
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding.
• Medical, dental, vision, life & disability insurance + 403(b) retirement.
• Leadership development, internal promotions and career growth opportunities.
• A culture grounded in equity, compassion, and well-being.

About Us:

Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC’s largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful. With the help of our amazing staff, we have successfully provided:

• 50,000+ medical visits
• 6,300+ dental visits
• 17,000+ emotional wellness visits
• 1,384 families and 220 individuals with housing/homelessness prevention services

Ready to bring hope and health to our DC community? Apply today! To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer.