Shop Tech I - Detroit, MI

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Schedule is Monday - Friday.

Position Purpose:

Responsible for basic repairs, preventive maintenance, pre-delivery inspections (PDI), and deployment of machines in the rental fleet, including earth-moving, aerial, landscaping, and material handling equipment. Regular preventive maintenance of equipment is required to ensure that it remains in rental-ready condition, and is less likely to experience breakdowns on the job site.

Key Responsibilities:

  • 10% Administrative Work - Documents all work performed on tablet technology, including completion of work orders to capture parts usage and labor, performing parts inventory counts, etc; Checks GPS units on equipment and ensures they are activated and properly checking in, and troubleshoots with IT team as needed; Rescues equipment from job sites as needed
  • 20% Perform Inspections - Performs aerial lift inspections according to required checklist; Cleans equipment and trailers
  • 30% Perform PMs and PDIs - Performs preventive maintenance (PMs) on equipment according to prescribed schedule/maintenance intervals; Performs pre-delivery inspections (PDIs) on equipment and trailers to ensure rental readiness prior to deploying to a store
  • 30% Perform Troubleshooting & Repairs - Performs troubleshooting and repairs on small engines, including fuel systems, oil and air filtration systems, ignition systems, etc; Changes wheels, tracks, and tires on machines and trailers; Performs maintenance and repairs on trailers
  • 10% Safety - Follows shop safety protocol, including proper storage of supplies and fuel, proper disposal of waste oils and fluids, and proper lifting and moving of materials and equipment; Safely operates forklift to load, unload, and move equipment and materials in the shop and yard

Direct Manager/Direct Reports:

  • This position reports to Rental Regional Manager
  • This position has 0 Direct Reports

Travel Requirements:

  • Typically requires overnight travel less than 10% of the time.

Physical Requirements:

  • Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Working Conditions:

  • Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications:

  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.

Preferred Qualifications:

  • Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
  • Excellent written and verbal communication skills

Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

  • No additional education

Minimum Years of Work Experience:

  • 3

Preferred Years of Work Experience:

  • No additional years of experience

Minimum Leadership Experience:

  • None

Preferred Leadership Experience:

  • None

Certifications:

  • None

Competencies:

  • Action Oriented
  • Decision Quality
  • Tech Savvy
  • Communicates Effectively
  • Customer Focus
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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